• Teradata Certified Professional Program Certification Policies

  • Teradata Certification Policies - Security & Privacy Agreements

    Teradata is Serious about Exam Security

    Teradata’s security policies protect your certification and the integrity of the program. Since 1999, the Teradata Certified Professional Program (TCPP) has been certifying Customers, Partners, Consultants, and internal Teradata employees on Teradata technology. Certification candidates and all stakeholders must be aware of the TCPP exam security policies and the actions TCPP will take if a policy breach occurs.

    Help us protect the value of the TCPP.
    Aware of a security breach?
    Email TCPP.Security@Teradata.com  or call Teradata’s Ethics Hotline* 
    In the US call toll free:  1-866-455-0993
    In all other countries call AT&T Direct, once you have accessed AT&T Direct call:  1-866-455-0993

    *Teradata Ethics Helpline is a 24-hour service maintained by an independent third-party.  Caller anonymity is maintained and no retaliation is taken

    What is non-independent test taking (NITT)? 
    NITT is when a candidate uses external influences to take an examination. NITT is a breach of TCPP’s exam security policy.  Teradata has identified methods to identify and detect NITT. Candidates identified as NITT will be banned from the program and will not be allowed to take Teradata certification exams. 


    REMEMBER:
    Do not use any unauthorized exam materials.
    Do not communicate with others (in any form) about Teradata exam conten
    t.

    Exam Security Policies

    Lack of awareness regarding TCPP policies will not serve as justification for violations or subsequent appeals. All policies, unless specifically noted, apply to all certification tracks.

    Exam Administration Policies

    Exam Candidate Behavioral Examples

    To provide clarification on acceptable and non-acceptable exam-related behaviors, we have provided the following chart that outlines situations that exam candidates may confront, with the appropriate response/behavior.

    Situation Appropriate Action

    I took a Teradata exam and my colleague asks me how it went. Can I share my thoughts with her/him?

    Discussions regarding how you felt about the exam experience are acceptable but there should be no discussions related to the exam questions/content.

    An acquaintance told me that he has access to a brain dump with Teradata exam questions.
    Should I ask him for the link?

    There are sites on the Internet that claim they have exam questions and answers and that guarantee you will pass. Candidates should not rely on those claims or pursue these materials. They are a source of misinformation about Teradata certification. Teradata monitors the web and has found such materials and continuously analyzes their validity and uses them as part of our data forensics. Teradata utilizes data forensics to monitor testing centers and individual exam results providing statistical evidence that is used to corroborate evidence of anomalous test results. Usage of such materials is a Teradata security policy violation and can result in penalties including voiding of exams and banning from the TCPP program. Do NOT use these materials to prepare for TCPP exams.

    If you are aware of anyone promoting these materials or Teradata exam material exposure, email tcpp.security@teradata.com.

    Can I bring food into the exam room?

    Food and water are not permitted in the exam room. If you have special circumstances requiring food or water, contact the TCPP at certification.teradata@teradata.com.

    I want to set an alarm on my phone to let me know when the exam has 5 minutes left.
    Can I do that?

    No. Phones are not permitted in the testing room for any reason. Teradata exams do provide reminders of remaining time while testing.

    It is critical to remember the test center policy regarding what can/cannot be brought into the exam room.

     

    TCPP Security Policy

    Violating any TCPP security policy listed below may result in actions including but not limited to exam center dismissal, invalidation of exams/certifications and being banned from testing. Please note: Teradata does not refund exam fees for invalidated exams, revoked certifications, etc.

    • Taking unauthorized materials into the testing center
    • Violating the TCPP Candidate Agreement, including Non-Disclosure Agreement (NDA) clauses, in any way
    • Violating TCPP's retake policy
    • Soliciting assistance with exam questions and/or answers from others (including test center staff) before, during, or after an exam
    • Disclosing TCPP intellectual property in any way
    • Misrepresenting exam results, badges, certificates; utilizing logos in unauthorized ways
    • Falsifying your identity
    • Hiring or otherwise engaging others to take an exam on your behalf
    • Discussing exam content with others in any written or verbal way
    • Using unauthorized materials to satisfy certification requirements, including but not limited to any materials that claim to be "actual exam questions," "guaranteed to pass," brain dumps, etc.
    • Requesting, obtaining, purchasing, selling, and/or providing unauthorized exam materials
    • Violating Pearson VUE’s Exam Agreement in any way

    Teradata utilizes data forensics to monitor testing centers and individual exam results. Data forensics is the statistical analysis of exam data. Statistical evidence is used to corroborate evidence of anomalous test results.

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    Test Center Policy

    Exam candidates are not permitted to bring personal items including phones or any type of electronic device, wallets, papers, notes, books, etc. into the testing room. If a prohibited item is found in the testing room, the candidate’s exam will be suspended and void. View What to Expect in a Pearson VUE Test Center video.

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    Banning and Reinstatement Policy

    Violation of any of the TCPP Policies may result in a ban from testing. Per the Teradata Certified Professional Program (TCPP) Candidate Agreement, TCPP reserves the right to ban any candidate from the program that is found to be in violation of said agreement. If you are banned from the program under The Teradata 14 track

    • you can never take any more exams in that certification track or any previous certification track;
    • one year after the start of your ban, if you have not incurred any subsequent security violations and if TCPP has released a new certification track, you may be invited to reinstate and begin taking Teradata exams in the new certification track;
    • banning details for currently supported certification tracks.

    If you are notified that you are eligible for reinstatement after being banned, you must accept the Reinstatement Terms and Conditions

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    Appeals Process

    To appeal an exam invalidation or program ban, please send an email to TCPP.Security@Teradata.com.

    Teradata reserves the right to make all final exam validation and program banning decisions.

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    Exam Candidate Behavioral Expectations

    The Pearson VUE staff will guide exam candidates through the steps that need to be taken prior and during testing.  These steps were created with security of exam candidates and TCPP exams in mind.  Pearson VUE staff will ask you to empty your pockets as well as take off your glasses so they can be inspected.
    Violations of the Pearson VUE testing site rules include, but are not limited to:

    • Being disruptive.
    • Having any item not specifically permitted in the testing room, such as a phone or watch.
    • Acting suspiciously.
    • Removing test items from the center.
    • Providing false information when applying forthe certification program.

    Pearson VUE proctors are trained to observe exam candidates. Unusual behavior during an exam administration is strictly monitored and responded to. Test center employees have been trained to watch for unusual behavior and incidents during exams. Candidates are monitored with audio and video.

    Review Exam Candidate Behavioral Examples.

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    TCPP Exam Candidate Agreement

    The TCPP's Exam Candidate Agreement is the legal contract between you and Teradata regarding Teradata Certification, including NDA clauses. All Candidates must agree to the Exam Candidate Agreement prior to beginning any Teradata Certification Exam. We highly recommend that you review the applicable TCPP Exam Candidate Agreement PRIOR to your test date:

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    TCPP Privacy Policy

    Privacy of your test results and demographic information is referenced in the Teradata Candidate Agreement.

    Teradata will not deviate from the Privacy Policy without a written or electronic waiver personally signed by the candidate.

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    Exam Sequencing Policy

    Teradata Database Certification exams need to be passed as defined on the track progression diagram

    Teradata 14 Certification exams need to be passed in sequential order as defined on the track progression diagram

    Taking exams out of order is a violation of the TCPP Security Policy that will delay processing of exam results and may result in score invalidation.

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    Recertification Policy

    Teradata Database Certifications require re-certification before the expiration date of the previously earned certification. 

    • Teradata Database Certified Associate certifications have 5 year expirations

    Teradata Database Certified DBA, Advanced DBA, Developer, Advanced Developer, and System Architect certifications have 3 year expirations

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    Re-Take Policy

    Teradata Database Exams: A failed exam may be retaken after a twenty-one calendar day waiting period.

    • The twenty-one calendar day waiting period begins from the date of the failed exam attempt.
    • You will be required to schedule a new appointment and pay for the exam.
    • You may attempt an exam a maximum of three times during a six month period.
    • Re-taking a passed Teradata Database exam to extend a certification’s expiration date is allowed after one year from the previously passed attempt.

    Teradata 14 Exams TE0-141 through TE0-146: Re-taking a failed Teradata 14 exam will be allowed after a twenty-one calendar day waiting period.

    • The twenty-one calendar day waiting period begins from the date of the failed exam attempt.
    • You will be required to schedule a new appointment and pay for the exam.
    • You may attempt an exam a maximum of three times during a six month period.
    • Re-taking the same Teradata 14 exam after passing that exam will not be allowed.

    Teradata 14 restricted access certification exams (TE0-14B & TE0-147):

    • The Teradata 14 Bridge from Teradata 12 Exam (TE0-14B) can be attempted a maximum of three times by any individual Teradata 12 Certified Technical Specialist in good standing. You may not re-take the Bridge Exam once you have passed it. If a second or third attempt is necessary, you may request an additional eligibility voucher (up to three) for the Bridge Exam a minimum of twenty-one days after the initial exam testing date.
    • The Teradata 14 Comprehensive Mastery Exam (TE0-147) can be attempted an unlimited number of times, subject to a maximum of two testing attempts in a six month period. You may not re-take the Comprehensive Mastery Exam once you have passed it. An eligible candidate may request an eligibility voucher twenty-one days or more after his/her latest Comprehensive Mastery Exam testing date, subject to the restriction of two attempts in a six month period.

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