AI enables you to better understand, anticipate, and meet customer needs across the customer experience journey.
Connect every customer interaction across platforms by harmonizing data for an accurate view of your customer experience.
Spot opportunities before they happen with plug-and-play models that anticipate customer needs and preferences across the customer journey.
Reduce friction and increase loyalty by scaling personalized offers, service messages, content, and retargeting in real time through trusted automation.
Consumers are 3.5x more likely to purchase more products and services from a brand after a positive customer experience. But 32% of customers will walk away from a brand they love after one bad experience.
Find more insights on how agentic AI is changing the customer experience landscape.
Build your customer experience on trusted data and insights for better results.
Teradata’s Autonomous Customer Intelligence delivers real-time signal detection and engagement, embedding intelligent agents across data products for scalable, autonomous outcomes. Teradata excels by integrating industry expertise into its AI, offering a robust, enterprise-grade data foundation with built-in governance for trustworthy, scalable decisions.
Teradata’s Autonomous Customer Intelligence is built for scale, security, and explainability—delivering trusted AI agents that operate on real-time, contextual data and are infused with deep domain expertise.
Powered by Teradata’s proprietary IP, these agents are explainable, auditable, and aligned with business outcomes, not just generic automation.
Unlike early-stage tools, Teradata embeds governance into every layer of the agent lifecycle, ensuring responsible AI at scale.
Teradata’s agents are already transforming workflows across industries, leveraging decades of contextual knowledge and signal intelligence to deliver measurable outcomes.
Teradata’s Autonomous Customer Intelligence taps both structured and unstructured data to equip AI agents that predict customer value and retention, offering actionable insights beyond standard solutions.
The Customer Intelligence Framework is your foundation for real-time, adaptive, and autonomous customer engagement. It leverages Teradata’s unified data architecture to seamlessly connect insights, signals, and actions, enabling enterprises to deliver highly personalized experiences at scale.
Enhance customer engagement with AI and take advantage of Teradata’s Maturity Assessment Workshop to pinpoint your organization’s AI readiness. Discover new opportunities and let Teradata guide you toward innovative, AI-driven results.
