Share
videocam
Customer Video

STC: Putting the Customer at the Center of Their Analytics & Data Strategy to Earn Customer Trust & Enrich Society

STC is undertaking a digital transformation to support its “customer first vision.”  Catering to eight different customer segments, STC uses an analytical platform to serve each segment as one team.  Results were immediate with increased response rates, customer satisfaction, and revenue along with reduced operating and call center costs.