Teradata Essential

Essential - Teradata’s Essential tier builds on the Premier Support foundation by adding a layer of high-touch, proactive services focused on improving platform availability, problem prevention, and platform enablement. Essential provides the people, processes, and tools to deliver optimal platform performance by focusing on proactive platform operations and problem prevention. We proactively monitor your platform to mitigate against unplanned downtime by enabling performance data collection and database alerts following Teradata operational best practices.