Jeff is a Financial Services professional with 20+ years exclusively focused on helping clients maximize their engagement with customers. Jeff’s experience includes implementation of multi-channel engagement, loyalty and analytics programs for clients in the US and Europe. This work includes multiple award-winning programs and first-of-kind programs in the financial services, hospitality and CPG industries. The effective leverage of analytics into business process has been a cornerstone of Jeff’s approach and he brings a practical and results-oriented perspective to the challenges of customer engagement in the Banking industry.