Instead of generating endless capacity reports, Viewpoint allows Office Depot's DBAs to free up their time for other valuable tasks. Greater visibility lets DBAs spread the knowledge of system performance by watching what's going on in applications in real-time.They can readily identify users who are spending too much time on system and whose queries are performing poorly so they can fine-tune performance.
You might say Viewpoint empowers Office Depot DBAs to coach end-users to use the system more innovatively and efficiently.