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Error 3802 Rate Topic Display Mode Topic Options Author Message sunt Posted 7/11/2007 3:29:27 PM Forum Newbie Group: Forum Members Last Login: 9/2/2007 12:58:00 AM Posts: 6, Visits: 1 Tried to start Teradata Manager after loading Teradata Demo, but got the following error: Connot load profiles from database. Error 3802 (Database 'dbcmngr' does not exist.) could some experts please help me on this? Thanks a lot. Post #8159 Fred Pluebell Posted 7/11/2007 3:55:01 PM Supreme Being Group: PAC and SFT Members Last Login: Today @ 8:35:10 AM Posts: 312, Visits: 429 Need to run "Database Setup" tool first (found in Teradata Manager program group). Post #8160 sunt Posted 7/11/2007 4:06:39 PM Forum Newbie Group: Forum Members Last Login: 9/2/2007 12:58:00 AM Posts: 6, Visits: 1 Thanks, Fred. which database name I should use? what is super user's password? what is DBCMANAGER password by default? what is $H-DBC-MANAGER password by default? Your help is highly appreciated. Tim Post #8161 sunt Posted 7/11/2007 5:39:26 PM Forum Newbie Group: Forum Members Last Login: 9/2/2007 12:58:00 AM Posts: 6, Visits: 1 Tried to run Database setup, got the following error: 7/11/2007 3:37:18 PM Database Setup started. __________Setting up DBCMNGR__________ Logging on to dbc as DBC... *** Logon failed. *** MTDP: EM_NOHOST(224): name not in HOSTS file or names database. Code= 224 Function= 1 Database Setup terminated. Post #8163 joedsilva Posted 7/11/2007 11:06:53 PM Supreme Being Group: Forum Members Last Login: Yesterday @ 9:22:49 PM Posts: 432, Visits: 412 I cannot recall correctly, but I think you need to enter DemoTDAT where it says Database Name. Post #8164 Fred Pluebell Posted 7/12/2007 8:49:40 AM Supreme Being Group: PAC and SFT Members Last Login: Today @ 8:35:10 AM Posts: 312, Visits: 429 Yes, for the demo the default database name is DemoTDAT; super user name and password are both dbc. The first time you run Setup, the Console user password (entered once) and the dbcmanager password (entered twice) are used to create those users. Post #8168 sunt Posted 7/12/2007 11:16:41 AM Forum Newbie Group: Forum Members Last Login: 9/2/2007 12:58:00 AM Posts: 6, Visits: 1 Perfect!!! Thanks, Fred. It was working well. Post #8170 cyantac Posted 8/14/2007 5:06:08 AM Forum Newbie Group: Forum Members Last Login: 8/14/2007 4:55:00 AM Posts: 1, Visits: 1 I'm getting the same error, but could not resolve the issue. When I go to Database Setup, I enter DemoTDAT as the database name, keep the DBC as the SuperUser, use the default DBCMANAGER and $H-DBC-MANAGER username and user account string, I still get errors in the setup event log. As a result, I get the "error 3802"... What should I enter as "console password", "user password"? Post #8529 Fred Pluebell Posted 8/14/2007 9:54:45 PM