Issue installing Bynet driver for Teradata 12.0 Express edition
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Issue installing Bynet driver for Teradata... Expand / Collapse
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Posted 9/21/2009 5:07:45 PM
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I'm trying to install Teradata 12.0 Express edition on a Windows 2003 R2 32-bit (x86) machine. I click on the first installation step which is to install the bynet(x86) 2.7.0.0 driver.

I click on the install and it spawns a command prompt that exits quickly. I get the error:

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.


I had trouble with the bynet driver in a previous installation. Previously, it just hung (the black command prompt hung) for over 20 minutes. I had to reboot the machine.

So it seems that I need to clean up the remnants of the previous installation. Any advice on how to do so? Thanks.
Post #16895
Posted 9/25/2009 6:12:08 AM
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hey

Try doing a cleanup from teradata service control

start teradata service control->tool->cleanup

check the option of removing bynet and start the clean up

then remove all the teradata installations from the add/remove program list

reinstall again

good luck



young chap
Post #16939
Posted 9/28/2009 11:27:20 AM
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Even i had a problem similar to this one when i was installing the Teradata. Then i un-installed all TD & its components .After that using RegCleaner once again i cleaned some more entries that were not removed during un-installation. Also i stopped all the unwanted services including the antivirus.Then my installation went on very well .Just try this.
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