Task Broker's Available Servers Location Problem

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Task Broker's Available Servers Location...

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Usman Ali

Posted 8/8/2007 4:53:16 AM

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Hi,

I am getting a problem regarding Task Broker's Available Servers Locations in 'Task Server Connections' tab of task broker service properties. Previously it was working fine but then my IP got changed and it still has old 'machine name' (IP) associated with the server names and that’s why their status is 'Inactive' because it can't find it on that IP. I have tried 'Load Servers' and restarting task broker service but that didn't help.
Can anyone tell me how to refresh the location of these servers in Task Broker to the new IP/Machine Name?

Thanks in advance

Regards,
Usman Ali

Post #8491

grehak

Posted 8/8/2007 9:10:21 AM

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I believe that you need to register the new IP address via the RPS application. You need to unregister / register RPS to update the table IOS_APP_SVR_REG where the server IP addresses are stored.

Glenn Rehak

Verizon

Post #8493

Usman Ali

Posted 8/8/2007 11:34:59 AM

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thanks Rehak for the prompt reply.
I already resolved the problem today by updating machine address for the servers in IOS_APP_SVR_REG using SQL but that isn't the satisfying way so can you tell what is the method to register/unregister the RPS?
more over is there any non-sql (application configuration) way with which we can assign different machine addresses to each of the servers in RPS?

Post #8496

grehak

Posted 8/9/2007 7:35:15 AM

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Usman:

The INI File Utility program is what you use to update your server locations. Start the utility -> Choose CiOSBroker -> and when that opens, one of the entries is 'Servers'. This is where you specify the IP address of the server from which you want to process. The INI File Utility is what you should use for all of your configuration settings for CRM.

Glenn Rehak

Verizon

Post #8505

Usman Ali

Posted 8/10/2007 7:05:51 AM

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All right....thanks alot

Post #8513

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