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Teradata Relationship Manager

The Next Generation

As the foundation of Teradata's Customer Management Solutions Portfolio, Teradata Relationship Manager is the highly anticipated next generation of marketing automation solutions from Teradata. Teradata Relationship Manager has accrued more than 10 years of market leadership and success with industry leaders from around the world. This latest version has been redesigned from the ground up with a new task-oriented, browser-based user interface and a host of innovative new features that take your marketing organization to the next level:
  • Understand and respond to customer needs and preferences with business-oriented analytics and targeting tools
  • Maximize the productivity of your marketing through simple yet advanced automation of key marketing functions and tracking capabilities
  • Optimize your marketing spend by communicating only when you are adding real and relevant value to the customer
  • React instantly to customer-driven opportunities to provide products or services that delight and retain your best customers
Teradata Relationship Manager combines powerful analytics with automated customer communication capabilities to drive relevant and timely messages into operational systems, allowing you to interact intelligently with your customers. It manages, coordinates and optimizes the content of all of your customer conversations, whether through a CSR, email, call center, SMS, direct mail, POS or even an ATM. This optimization ensures that you are adding real value to every interaction, maximizing sales, enhancing your brand and promoting customer loyalty. Additional modules and capabilities include:

Why Teradata?

Four reasons why you should consider Teradata for your CRM solution:
  1. Experience and Expertise: Nobody has more experience delivering sophisticated customer management solutions to your industry. Teradata's Industry Consultants know how to apply advanced CRM technologies to your business and have industry-specific knowledge and tools, such as our industry-focused data models, to ensure your success and optimize the return on your investment.
  2. Comprehensive Customer Data: Teradata Relationship Manager is the only solution that is optimized to take full advantage of the wealth of customer data that you have available in your Teradata Warehouse. After all, the more you know about your customers, the better you can serve them. Nobody can deliver more customer intelligence to ensure the relevance and timeliness of your customer communications.
  3. Unique Capabilities: Teradata Relationship Manager gives you more to work with, including marketing-ready analytics, point-and-click segmentation, contact optimization tools and automated sales cycle management that will allow you to deliver the most relevant and timely message to each and every customer, every day.
  4. Sharing and Collaboration: With tools that facilitate and encourage reuse and sharing, Teradata Relationship Manager was designed to help you maximize the productivity of your marketing operations, encourage or enforce policies and processes, and promote best practices throughout your organization.

How to Get Started

Contact your Account Executive today to find out more about how Teradata Relationship Manager can make a difference in your business, or take a look at the additional information provided below.

* Customer Management
* Teradata Relationship Manager - Overview
* Teradata Relationship Manager - Customer Analytics Module
* Teradata Relationship Manager - Campaign Management


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