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How to Boost Service, Cut Costs and Deliver Great Customer Experiences - Even in an Economic Downturn

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Time: 60:00

In This Web Seminar

Listen to our panel discusses how technology can help you succeed in an economic downturn while providing an experience that customers will live, but will also help you cut costs and different your communications from those of your competition.  
 
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About the Presenters

Presenter

Lisa Loftis, CRM and BI Expert

Lisa is a CRM and BI expert with over 20+ years helping organizations adopt a customer focus. She has a strong background in the application of CRM and BI principles in the banking, insurance, telecommunications, retail, utilities, entertainment, manufacturing and distribution industries. Recently she co-authored Building the Customer-Centric Enterprise. 

Presenter

Dave Schrader, Marketing Director for the Teradata Solutions Group, Teradata Corporation

Dave joined NCR in 1991 and has held various positions in engineering until 1998 when he moved into Teradata Marketing. 

Presenter

Curtis Rapp,Vice President of Sales and Marketing, Air2Web
Curtis Rapp, Air2Web's Vice President of Sales and Marketing, brings more than 20 years of experience in executive sales management creating and developing high performance sales processes at start-ups and established organizations.

Presenter

Rebecca Bucnis, Global Program Director, Teradata Corporation

Rebecca is responsible for program execution for Retail Customer Management Solutions, Active Enterprise Intelligence.

 

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Next Steps

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