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CM Solutions User Group

Recent Events:

Teradata Partners Conference and Expo – Washington, D.C. October 18 – 22, 2009

Teradata Customer Relationship Management and Advanced Analytics User Group Meeting

Learn and network side by side with industry-leading Teradata customers, prospects, partners, and associates as they share best practices in the fields of CRM and Advanced Analytics and linkages between them.  

View agenda and download the presentations from the Teradata Advanced Analytics and CRM User Group Meeting in Washington, D.C., October 2009

Introduction

Welcome to the Teradata Customer Management (CM) Solutions User Group.

The Teradata CM Solutions User Group is a valuable forum bringing together Teradata CRM users, experts and prospects to network and share best practices. These meetings provide attendees with a well-rounded look at CRM trends, the Teradata CRM (TCRM) product and leading-edge TCRM implementations.

The Teradata CM Solutions User Group meetings are held twice a year at two of Teradata's premier events: the Teradata Universe event in the spring in Europe and the PARTNERS Conference, in the fall in the U.S.

These forums include discussions on a variety of topics such as:

  • Customer experience management strategies
  • Customer intelligence initiatives
  • Best practices in segmentation, e-marketing, event-based marketing
  • Real-time marketing strategies and implementations
  • Measuring your marketing efforts

Each meeting also includes global Teradata CM Solutions customers who share insights and best practices from their CRM implementations. Participants agree this is always insightful and a great learning experience. These sessions are informal and designed to encourage interaction so that attendees can get the most out of their user group experience.

The Analytical Applications Product Advisory Council (AA PAC) plays an important part in driving the development of the TCRM application and helps formulate the agendas for the user group meetings. For more information on becoming part of the AA PAC, click here http://www.teradata.com/teradata-partners/committees/analytical.cfm.

If you are interested in communicating with Teradata CM Solutions users around the world to learn tips and tricks and other best practices, please join the Teradata CM Solutions Discussion Forum. Sign-up is easy! Visit http://www.teradata.com/teradataforum and click on the forum titled Marketing Tips and CRM Best Practices. Create your profile and start communicating with TCRM users all over the world.

Want to learn more about Teradata Customer Management Solutions? Visit Customer Management on Teradata.com. Here you will find information on our solutions including demos, white papers, article reprints, industry analyst reports, brochures, upcoming events and web seminars.

If you are interested in attending the TCRM User Group meetings or just learning more, please contact Carol Barker at carol.barker@teradata.com.

Past Events:

Teradata Universe Conference EMEA - Istanbul - April 26-29, 2009

Teradata Customer Relationship Management User Group meeting at
Teradata Universe Business Conference - Istanbul 

Leading organisations shared how they are balancing challenges caused by economic pressures and more demanding customers, and attendees also had the opportunity to interact and exchange views with a "panel of experts".  

Teradata PARTNERS - Las Vegas -Advanced Analytics & CRM Combined User Group Meeting - October 12, 2008

The Advanced Analytics and CRM User Groups joined forces at the 2008 PARTNERS Conference to host an integrated agenda designed to give both user groups' attendees a more comprehensive session. Advanced Analytics plays a critical role in successful CRM initiatives, thus making an integrated session more appealing and useful so that participants can attend jointly and deepen their understanding of both practices and linkages between them.

View agenda from the Teradata Advanced Analytics and CRM User Group Meeting in Las Vegas, October 2008