FAQs
Check out the following "Frequently Asked Question" topics for answers to your Teradata Certification questions.
General Program Information and Policies
Teradata Certification Tracks
Preparing for Exams
Scheduling Exams at Prometric
Tracking Exam Results and Certification Progress
General Program Information
Who should become a candidate for certification in the Teradata Certified Professional Program (TCPP)?
All individuals who design, administer, support or write applications using Teradata database technology are candidates for certification in the Teradata Certified Professional Program. Candidates would include Teradata customers, partners, consultants and associates.
What certifications are offered by TCPP?
Teradata certification tracks are designed to contain baseline and role-based certification levels. Exams are developed for each level of certification. The exams and the certification levels in a track are based on a specific release of Teradata software. Achieving each certification level requires passing one or more exams. Refer to the Overview Page and TCPP Brochure for full details.
What is the re-certification policy and will I be required to re-certify?
TCPP plans to develop new Teradata certification exams for every other major release of Teradata database software. Re-certification on a specific release of Teradata software will not be mandated by TCPP. All Teradata certifications awarded will remain valued, valid and will not expire. The market may dictate that certification on a previous release of Teradata is no longer meaningful, whereby candidates have the option to achieve additional certifications based on a newer release of Teradata.
Will I be required to accept a "Candidate Agreement"?
Teradata requires your review and acceptance of an IT industry standard non-disclosure and privacy agreement known as the "Teradata Certified Professional Program Candidate Agreement" or "TCPP Candidate Agreement". The agreement contains non-disclosure obligations, trademark license rights, termination rights, disclaimers of warranties and limitations of liability, and privacy clauses. In summary the agreement requires you to not disclose or discuss specifics about test questions, requires you to maintain the integrity of your certification with proper use of the certification logos, and assures that your privacy will be protected.
Will I be allowed to take an exam if I do not accept the terms of the TCPP Candidate Agreement?
Each time you take a certification exam at an authorized Prometric Testing Center, you will be required to assent to the Teradata Certified Professional Program Candidate Agreement. When you click the "Accept" button, you acknowledge that you have read, accept and agree to be bound by the terms of the Candidate Agreement.
The testing software will not allow the exam to begin until the agreement is accepted. It is recommended that you download the TCPP Candidate Agreement (v3.0) for Teradata V2R5 exams and review it carefully before your exam appointment.
What types of credentials are awarded for each certification level?
A Teradata Certification Welcome Kit will be mailed to you when you complete the prescribed criteria for achieving a certification level. The kit will contain a personalized certificate, camera ready logo artwork, Logo Usage Guidelines, and other items.
Electronic Certificates: Beginning with certifications earned after April 1, 2009, certified candidates in India, China and Pakistan will receive credentials in printable PDF format via the valid e-mail address entered during exam registration and shown in the Teradata Certification Tracking System.
Where may I find instructions on using the Teradata certification logos?
The TCPP Logo Usage Guidelines and logo slicks will be included in the welcome packet you receive when you become certified. As stated in the TCPP Candidate Agreement, you are required to adhere to the guidelines at all times and protect the logo you have earned from un-authorized use. You may also request that your logo and the guidelines be e-mailed to you by accessing your profile at the Teradata Certification Tracking System. Follow instructions at the Tracking System page.
How may I contact TCPP for additional program information or questions?
How may I provide verification of my certifications to a prospective employer?
Back to top
Teradata Certification Tracks
What are the Teradata certification tracks?
Teradata certification tracks are designed to contain baseline and role-based certification levels. Exams are developed for each certification level. The exams and the certification levels in a track are based on a specific release of Teradata software.
How long might it take to achieve the certification levels in a track?
Exams are developed according to certification industry standards to measure your knowledge and skill level in the subject area. Hands-on experience, supporting education, training methods and the certification level you choose are factors in determining how much study and preparation will be required before you take each exam. To complete the highest level certification, Teradata Certified Master, might take up to 18 months. This is only an average time frame and you might need more time or less time. TCPP does not mandate a specific time frame that you must complete a certification level. However, you will want to complete your chosen certification levels before a track is retired.
On which release of Teradata software are exams in the current certification track based?
Exams and certification levels in the current certification track are based on Teradata software releases including Teradata V2R5 (Version 2, Release 5). Previous exams, based on Teradata V2R3, were retired on June 30, 2004. Exams in the future certification track will be based on the Teradata 12 release of Teradata technology.
What certification levels are available in the Teradata V2R5 certification track?
As shown in the Quick Reference, there are six exams based on Teradata V2R5 that can be combined for achievement of eight certification levels in the V2R5 certification track.
- Teradata Certified Professional V2R5 - requires 1 exam
- Teradata Certified Implementation Specialist V2R5 - requires 2 exams
- Teradata Certified SQL Specialist V2R5 - requires 2 exams
- Advanced Teradata Certified Professional V2R5 - requires 3 exams
- Teradata Certified Administrator V2R5 - requires 3 exams
- Teradata Certified Design Architect V2R5 - requires 3 exams
- Teradata Certified Application Developer V2R5 - requires 3 exams
- Teradata Certified Master V2R5 - requires 6 exams or 1 updated exam *
Special Certifications: When you pass the first three Teradata exams (Basics, Physical Implementation and SQL), you are awarded the Advanced Teradata Certified Professional V2R5 certificate and logo.
Pass all six exams and you join the elite ranks of the Teradata Certified Masters.
*Note: Teradata Certified Masters (V2R3 track) as of June 30, 2004, may take one update exam in place of all six exams to become a Teradata Certified Master V2R5.
Is there a specific order in which I must pass the exams to achieve certification?
You may take the six exams in any order you choose. However, you must first pass the Teradata Basics exam before you will be awarded an official certification for any of the other exams you pass. The first criterion for obtaining any of the Teradata certification levels in a track is to pass the Teradata Basics exam in that track.
Example: You must pass Teradata Basics V2R5 Exam NR0-011 in the Teradata V2R5 certification track. Refer to the "Certification Guide" on this web site for details.
When will the current Teradata V2R5 certification track be retired? Will I have time to complete all certification levels?
The six core exams in the current Teradata V2R5 Certification Track will be available through Prometric testing centers until March 31, 2010. Certifications achieved will remain valid and will not expire. Most certification candidates should have ample time to complete all certification levels in the V2R5 track. Check this web site frequently for updates and further details about the retirement of the Teradata V2R5 Certification Track.
When will the new Teradata 12 Certification track be available? Can I begin the new track and also complete the V2R5 track?
We estimate the new Teradata 12 Certification Track will be launched in Q4-2009. To provide ample time for candidates to complete the current V2R5 track, there will be an overlap time period after the new track is released. Both tracks will be available concurrently for a short period of time. Exact overlap time periods will be announced later. More details.
What happens to my certification levels in an older track when a new certification track is developed?
All Teradata certification levels achieved in any certification track will remain valued, valid and will not expire, similar to a diploma.
May I transfer my exams and certification levels in one track to a different certification track?
You will not be allowed to transfer or "mix" exams and certification levels among different tracks. You must pass exams specific to the current track to achieve certification levels in that track.
Example: If you passed the Teradata Basics and Teradata SQL exams in the V2R3 track, you cannot transfer those exams and certifications to the V2R5. You will need to pass the Teradata Basics V2R5 and Teradata SQL V2R5 exams to achieve those same certification levels in the V2R5 track.
If I have achieved Teradata Certified Master status, will I have to take all exams again to achieve the Master level certification in a different track?
- Current Teradata V2R3 Certified Masters may upgrade to Teradata V2R5 Certified Master by successfully completing the Teradata Masters V2R5 Update Exam NR0-017. This exam will be available at Prometric Testing Centers throughout the year 2010.
- Teradata V2R5 Certified Masters gain eligibility to bridge to Teradata 12 Certified Master status in the future. To join the elite ranks of the Teradata Certified Masters V2R5, you must successfully complete the six Teradata V2R5 Certification exams before March 31, 2010.
- All individuals who have been granted Teradata V2R5 Master status will be eligible to sit for the Teradata 12 Comprehensive Mastery exam (release date TBD) to achieve Teradata 12 Master Certification.
- The Teradata 12 Comprehensive Mastery exam must be successfully completed by eligible Teradata 12 Certified candidates and Teradata V2R5 Masters before the Teradata 12 Master certification will be granted. Teradata 12 Comprehensive Mastery exam release will be announced in the future.
Back to top
Preparing for Exams
Where may I find a reference guide that provides an overview of all Teradata certification levels?
The Teradata V2R5 Certification Guide (downloadable in PDF format) contains a comprehensive matrix that includes a high-level overview and section objectives for each exam, recommended training curriculums and study aids as well as suggested experience and skill levels. Click here to view the Certification Guide.
How may I assess my Teradata knowledge and skill level before taking a certification exam?
Review the exam objectives and the recommended experience level shown in the Certification Guide to help you determine your knowledge of each topic. TCPP also offers free practice tests to help you further assess your skills. Click here to take Practice Tests.
Where may I find Teradata training courses and self-paced learning that corresponds to material in each exam?
Teradata Customer Education offers a full suite of authorized Teradata courses (classroom, on-line virtual classroom, web-based training and CD) to help you prepare for certification exams. The Certification Guide and the Curriculum Maps provide a list of recommended courses for each certification level. Go to: www.TeradataEducationNetwork.com for a catalog and more details.
What types of questions are on the exams?
Each of the computer-based exams challenges you to apply specific knowledge acquired through Teradata training, self study and/or job experience. The baseline exams, Teradata Basics, SQL and Physical Implementation, contain a combination of multiple choice, exhibits and drag/drop graphics questions. The job-role exams, Teradata Administration, Design Architecture and Application Development also include complex scenario questions. The practice tests, available at no cost on this web site, will give you an example of the exam format. Note: To assure your feedback, Teradata certification exams include a feature that allows you to comment on specific test questions. Your opinions are important to us and are a critical component of the test development process.
How many items are on each exam and how much time will I have to complete them?
You will be allowed xx minutes to complete xx randomly chosen multiple choice items on Teradata V2R5 exams proctored and delivered at a Prometric Testing Center. Following are the times allowed and the number of items for each Teradata V2R5 exam:
| NR0-011 Teradata Basics V2R5 |
60 minutes |
45 items |
| NR0-012 Physical Implementation V2R5 |
75 minutes |
60 items |
| NR0-013 Teradata SQL V2R5 |
75 minutes |
60 items |
| NR0-014 Administration V2R5 |
75 minutes |
50 items |
| NR0-015 Design Architecture V2R5 |
75 minutes |
60 items |
| NR0-016 Application Development V2R5 |
90 minutes |
65 items |
| NR0-017 Masters Update V2R5 |
105 minutes |
84 items |
What is the passing score for each exam?
The passing score for each exam is xxx out of a possible maximum score of 800. Following are the weighted passing scores for the Teradata V2R5 exams:
| NR0-011 Teradata Basics V2R5 |
600 passing score |
| NR0-012 Physical Implementation V2R5 |
540 passing score |
| NR0-013 Teradata SQL V2R5 |
540 passing score |
| NR0-014 Administration V2R5 |
596 passing score |
| NR0-015 Design Architecture V2R5 |
620 passing score |
| NR0-016 Application Development V2R5 |
482 passing score |
| NR0-017 Masters Update V2R5 |
600 passing score |
Where may I find Teradata certification practice tests?
TCPP provides free practice tests on-line for each Teradata certification exam. The practice tests do not contain the exact questions you will be required to answer during your actual exam at Prometric. The practice tests are formatted similarly to the actual certification exams which contain multiple choice, true/false, exhibits and drag/drop graphics answers. You will be asked for your name, e-mail address, and location when you sign-in to take a practice exam at the TCPP web site. Click here to take Practice Tests.
Where may I find technical documentation or study guides?
The Teradata Certification Guide (download PDF file) is recommended to assist you in determining your study requirements for each certification level. You will be provided a student manual when you take authorized Teradata classroom training. Additionally, you may want to refer to the Teradata Database technical user documentation manuals that are available on-line at: Information Products Home Page.
Back to top
Scheduling Exams at Prometric
What are the Teradata certification exam numbers and titles available at Prometric Testing Centers?
- NR0-011 Teradata Basics V2R5
- NR0-012 Teradata Physical Implementation V2R5
- NR0-013 Teradata SQL V2R5
- NR0-014 Teradata Administration V2R5
- NR0-015 Teradata Design Architecture V2R5
- NR0-016 Teradata Application Development V2R5
- NR0-017 Teradata Masters Update V2R5 Exam (for V2R3 Masters only)
Where do I take a Teradata certification exam?
All Teradata certification exams are proctored and delivered on computers through authorized Prometric Testing Centers in locations all over the world. You must register at Prometric and schedule an appointment to take your exams.
How do I locate a Prometric Testing Center in my city or region?
A list of testing facilities and information for your region is available at the Prometric online registration system: http://www.prometric.com/Teradata/default.htm
How do I schedule an appointment to take Teradata certification exams?
All Teradata exams must be scheduled through Prometric. Prometric will provide a confirmation of your testing appointment. To schedule your exam appointment use one of these two options:
- Online: Go to the Prometric registration system at: http://www.prometric.com/Teradata/default.htm
- Choose the icon: "Schedule a Test" and then the country in which you plan to take your exam. Choose Teradata. Next, choose the exam title and exam number that you wish to schedule.
- Contact a Prometric Regional Registration Center by telephone or e-mail:
- Choose your region from the list in the "Questions?" box at: http://www.prometric.com/Teradata/default.htm. A registration center telephone number and e-mail address will display for your country.
- Candidates in the USA & Canada may call Toll Free: 1-877-887-6868
How do I change or cancel my scheduled exam appointment?
If you cannot go to the testing facility at your scheduled time and you do not cancel or re-schedule your appointment 24 hours in advance, you will forfeit your entire exam fee. To cancel or reschedule your exam appointment, you must contact Prometric 24 hours in advance.
Go to the Prometric registration system at: http://www.prometric.com/Teradata/
- Choose the icon: "Schedule, Re-Schedule, Cancel or Confirm an Exam" and follow Prometric's instructions.
What is the exam fee amount for each certification exam that I take?
Prometric structures exam fees based on the exam taken and the country in which it is taken. Exam fees range from $125-$300 (US Dollars). Prometric accepts credit cards and redeems exam vouchers for payment of exam fees. Prometric will provide a Receipt of Payment to you. Ask Prometric for specific exam fee details when you schedule your exam. You may also go to the Prometric registration system at: http://www.prometric.com/Teradata/default.htm
- Choose the icon: "Schedule a Test" and then the country in which you plan to take your exam. Choose Teradata. Next, choose the exam title and the exam fee amount will display in US dollars.
When will I know if I passed an exam?
Your score will be available immediately after you complete your exam at Prometric. You will receive a printed certified copy of your Score Report. Please KEEP YOUR SCORE REPORT — it is your record of proof that you took your exam. Your unique Prometric testing ID is included on your Score Report and should be used each time you register for a Teradata exam.
What is the waiting period if I need to take the same exam more than one time?
TCPP policy requires a minimum 14 calendar day waiting period before you may re-take the same exam again. You must re-register at Prometric and pay the exam fee to take the same exam again.
How do I purchase exam vouchers at discounted prices?
There are 2 opportunities to purchase certification exam vouchers as a convenient form of paying your exam fees at Prometric: Teradata Public Vouchers from Prometric: To purchase exam vouchers in volume for yourself or for your company, you may set up an account with Prometric or you may purchase by credit card. Discounts off the regular exam prices are offered for volume purchases. Click here for complete details at our Discount Vouchers page.
Teradata Customer Education Bundles: Training packages are available that include relevant training programs plus Teradata certification exam vouchers at discount prices. Please contact a Teradata Customer Education Representative for details:
Telephone: 1-800-845-2273
Send e-mail to the Teradata Education Network at: ten.support@teradata.com
Or you may click here to go to the Teradata Education Network and choose the Contact link.
Teradata employees only: Teradata employees with a valid QuickLook ID should select "Certification Programs" on the Teradata Training area of the Teradata University web site for instructions about obtaining internal exam vouchers.
Notice: Teradata V2R5 Exam Voucher Expiration Date – The six core exams in the Teradata V2R5 Certification Track will be available at Prometric until March 31, 2010. All vouchers purchased for Teradata V2R5 exams will expire on March 31, 2010 and cannot be extended. All registrations and exam appointments must be completed before the expiration date. Certifications achieved will remain valid and will not expire.
Back to top
Tracking Exam Results and Certification Progress
What is the Teradata Certification Tracking System?
Upgraded with improved functionality, the on-line tracking system is on a secure site designed for maintaining your records and tracking your exam and certification status. You may also create a transcript of exams and certifications for third party verification. A profile and unique testing ID number is created for you in this tracking system when you register at Prometric for your first exam. The first time you access the tracking system, you will also be assigned an alpha-numeric Login ID beginning with the letters TDC. You will use this TDC login ID for future logins. Go to the Tracking System page for complete login information.
When will I receive my exam score?
Your score will be available immediately after you complete your exam at Prometric. You will receive a printed certified copy of your Score Report. Please DO NOT LOSE the Score Report----it is your record of proof that you took your exam. Your unique Prometric testing ID is included on your score report and should be used when you register for subsequent exams.
What happens to my exam results after I receive my Score Report?
Prometric will automatically download your exam results to the Teradata Certification Tracking System, a secure site where you may login to view your certification progress. Prometric should forward your exam results to the tracking system within four days after you complete your exam.
When will I receive my certification credentials?
You will receive a Teradata Certification Welcome Kit containing your certificate and other items via US or international postal services within 30 days (60 days internationally) of passing the required exams for each certification level.
Electronic Certificates: Beginning with certifications earned after April 1, 2009, certified candidates in India, China and Pakistan will receive credentials in printable PDF format via the valid e-mail address entered during exam registration.
How do I log in to the Teradata Certification Tracking System?
You may use your Prometric Testing ID or exam registration number the first time you access the tracking system. You will be assigned a unique alpha-numeric Login ID beginning with the letters TDC. You will use this TDC login ID and a password that you set to access the system thereafter. Go to the Tracking System page for complete login information.
If you forget or lose your Prometric Testing ID or Tracking System Login ID, you may e-mail TCPP at: Certification.Teradata@teradata.com.
Back to top
