Teradata

Teradata System Optimization Service maximizes performance and eliminates bottlenecks by providing a system-level performance audit and analysis, required tuning, audit reports with results and recommendations, and Operational Mentoring. Deliverables include:

• System Performance Audit includes analysis of the environment, technology and an analysis of historic resource usage activity.
• System Tuning includes system adjustments to optimize performance and address bottlenecks.
• Audit Report contains results of audit, key findings, any completed tuning and recommendations.
• Operational Mentoring provides hands-on instruction for up to four of your personnel to review audit results, any system changes or tuning, recommendations, training on system performance management best practices, tools/utilities, and troubleshooting.

Face-to-face, expert knowledge transfer is a great way to train your in-house enterprise data warehouse (EDW) users to maximize system performance and availability from day one and benefit your company in the following areas: 

• Maximize your EDW availability
• Increase performance and system utilization
• Reduce crucial issue resolution times
• Rapidly integrate Teradata into your IT environment
• Avoid trial-and-error mistakes

This is a comprehensive solution for smoothly transitioning your Teradata system through ongoing change and enhancements. This service has been specifically tailored for systems operating in environments that demand high levels of availability to make installation, expansions or upgrades to your system seamless. Benefits include:

• Minimized system downtime due to rigorous change control planning
• Minimized risk of data loss with tested and proven processes
• Improved in-house IT resource productivity, enabling you to focus on strategic IT issues
• Fast installation time minimizes business disruption and user satisfaction issues
• Smooth transition from one software version to the next 

This saves you valuable time by using specialized knowledge and tools to quickly and safely migrate Teradata between platforms. Data Migration is delivered through custom scripts and the use of special direct node-to-node connections that eliminate the need for a tape as an intermediate storage media. Benefits of this fully automated process include: 

• Reduced migration process to a single step (archiving and restore take place simultaneously)
• Reduced risk of data and/or time loss due to media failures (no intermediate storage media is involved in the process)
• Significant cost savings over alternatives
• Process can be utilized for a one-time data migration or for periodic data migrations between systems

Teradata Managed Services address the needs of mission-critical data warehousing applications with continuously available, experienced database administrators to support ongoing business operations. Teradata Managed Services help you monitor and maintain key components of your EDW and related applications for production, test and development environments. These services can be delivered on-site, remotely or via a combination of the two for your convenience. Benefits include:

• Best-in-class data warehousing processes collected in over 1,900 engagements
• Single point of accountability for hardware, software and support
• Highest levels of reliability, performance and end-user satisfaction