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Teradata Customer Services

Teradata Customer Services delivers services that Maximize the Power and Value of your Teradata Solution. Our flexible, pro-active, one-stop support combined with technical excellence allows us to provide world class EDW/ADW services focused on maximizing availability and minimizing risk.

Teradata Customer Services has an extensive, dedicated global support structure with local, personal support. With over 4200 world-wide service professionals, with an average of 15+ years of service experience, global coverage from Shanghai to Seattle is available 24 hours a day, 7 days a week, 365 days a year.

For the fifth year Teradata Customer Services has achieved certification under the rigorous standards of the Service Capability & Performance (SCP) Certification program. The SCP Certification is an internationally recognized program that defines best practices for delivering world-class technology support.  

Teradata Customer Services

Availability Management Services
A proactive approach that handles shrinking budgets and exploding data growth to avoid lost profits due to both planned and unplanned downtime.

Teradata @ Your Service
Puts support capabilities at your fingertips and reduces the time it takes to resolve issues.