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Norfolk Southern Uses Active Data Warehousing™ solutions for Superior Customer Satisfaction and ROI

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Time: 13:00

In This Podcast

Norfolk Southern uses Teradata Active Data Warehousing™ technology for marketing, locomotive management, car sales tracking, and crew management. The end result? Millions of dollars saved and increased customer satisfaction.

 
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About the Presenter

Presenter

Linda Richardson, Senior DBA, Norfolk Southern
Linda has been working on Teradata systems since 1997. Her responsibilities have included data modeling and analysis, performance tuning, application development, production support, and database administration. She has played a significant role in several data warehouse initiatives at Norfolk Southern, including the development of an active data warehouse, implementation of a web application utilized by thousands of external customers to track railcars, and implementation of operating plan adherence and connection performance applications.

 
 

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