Attensity's solutions join, for the first time, structured and unstructured data to speed response to important events that, until now, have been difficult to detect and analyze. Previous manual attempts to read and correlate the information contained in thousands of documents such as warranty records, technician notes, analyst reports, customer feedback surveys and a plethora of public and proprietary data sources have met little success, both in their timeliness and accuracy. Attensity automates that process and adds the rigor and speed necessary to swiftly identify often subtle relationships and root causes.
The technology allows users to extract and analyze facts like who, what, where, why, under what conditions and to whom, as well as opinions and events found in unstructured data. It then creates output that is fused with existing structured data so that it can be analyzed using Attensity's applications, or by using business intelligence applications already installed in the enterprise.
Joint Solutions Between Attensity and Teradata
Attensity's distinctive approach to text analytics provides the ability to exhaustively extract the facts, context and factual causalities contained in freeform text - everything from e-mails, web forums and blogs, field reports, customer surveys, cables, Internet news feeds, service records, warranty claims and a long list of other documents that, in the past, have been difficult to analyze due to inadequate technology. Attensity converts these facts into relational tables and then fuses those with existing structured data within the Enterprise Data Warehouse so Teradata customers can ask questions of all of their data. This provides:
Improved process visibility
Accelerated identification of adverse events
Compressed problem detection-to-correction cycles
Streamlined determination of responsible parties
Advanced 360-degree business analytics
Benefits of Attensity and Teradata working together:
Consolidate structured and unstructured data on a single platform
Deliver greater understanding of product issues, customer interactions, plus more insight into business trends and key performance indicators
Leverage all the data in your data warehouse
Complement existing business intelligence, reporting, analytics and data-mining solutions
