This article shows how Teradata CRM Solution drove the overwhelmingly successful marketing initiative for Grupo Cortefiel's loyalty program to signing up 4.2 million customers. Learn More
Organizations are addressing both the human and technical challenges to make their goals for infrastructure standardization.
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Martha Rogers, one of the world's leading experts on customer-based business strategies and growing customer value, explains Return on Customer (ROC)—a metric as essential as ROI in understanding how to grow customer—and company—value. Learn More>Dr. Martha Rogers, Peppers & Rogers Group