| Timeline |
| 00:20 |
Introduction |
| 00:50 |
How IT meets the needs of Nokia's business strategy |
| 02:51 |
Consumer segmentation |
| 04:00 |
NOKIA's enterprise data warehouse; moving toward operational excellence |
| 04:47 |
Measuring the success of the system; cost savings and sales revenue |
| 05:47 |
The future includes product quality, consumer understanding, shared services and pricing |
| 07:01 |
Conclusion |