MIAMISBURG, Ohio —
Teradata Corporation (NYSE: TDC), the global leader in
enterprise data warehousing, announced today that Highmark Inc., the largest health insurer in Pennsylvania and one of the largest in the U.S., continues to expand its Teradata Warehouse and its multiple-terabyte information assets. The large-scale analytics expansion increases the company's production environment and supports the shift to active data warehousing (ADW). ADW is the integration of analytical and day-to-day operational intelligence for making decisions at the right time to positively influence actions at the point of interaction or service.
The Highmark data warehouse supports more than 2,400 business and technology users with more than 100 "power users" — those proficient in leveraging the capabilities of Teradata's analytical intelligence for optimizing actions derived from detailed analysis.
In a
case study, Highmark reported numerous benefits from the use of its Teradata environment to support a variety of sophisticated data management tasks involving analytics. Among these benefits are extremely quick responses to complex queries, improved business analyst productivity, reduced data management costs, and more accurate reporting. Notably, the Teradata system is used to identify and fight fraud, a benefit to the plan and its members.
The study shows how Teradata is "helping Highmark to provide better service to its members as well as to the companies that procure members' health insurance coverage." The study also states that the Teradata system is being used by Highmark "to expand profitably into new lines of business" — specifically, "managed-care Medicare programs for senior citizens."
The upgrade will allow Highmark to further expand its analytical environment in the future to assist with the consolidation of its organization with Independence Blue Cross. Teradata continues to be Highmark's provider of choice despite competing motions from IBM, HP and Netezza.
Teradata Professional Services is continuously engaged in implementing and expanding this and other healthcare data warehousing installations.
Highmark uses the Teradata database to analyze multiple terabytes of detailed data linked to millions of health insurance claims, patient experiences, doctors, hospitals, treatments, procedures and enrollment groups to answer complex questions and gain insight into trends, costs and quality of care. The data warehouse supports programs for health care condition and treatment management, fraud detection, customer relationship management and reporting.
"Teradata helps leading companies improve operating efficiencies and uncover new business insights that create competitive differentiation. This is accomplished through the ability to execute detailed analysis very quickly — in time to affect a business opportunity. The return on investment associated with these business analytic capabilities is enormous," said Rick Morton, vice president, Teradata financial services, insurance and health care industries. "The Highmark case study shows many ways that Teradata enables business value by dramatically accelerating the performance on various types of analytical workloads. Teradata offers an excellent data warehouse environment for health care companies and other industry segments that compete on analytics. Teradata performance and scalability capabilities are unmatched in the marketplace."
Teradata's momentum continues in the
health care and pharmaceutical industries as companies modernize and integrate critical information by replacing limited-use data appliances and data marts as well as slow, aging legacy data systems. Teradata's presence in the health care business includes such organizations as the Centers for Medicare and Medicaid, Harvard Pilgrim Health Care, Kaiser Permanente, WebMD, WellPoint, many state government services organizations and pharmaceutical firms.
Two additional papers on the dramatic business benefits of leading health care data warehouses have been made available online. They are: "
Health Care Data Warehousing in the Government," by Winter Corporation and "
The Hidden Heart of Healthcare Change: Organize your collective information, raise your collective intelligence," by Karmon Schmitt, senior health care industry consultant, Teradata. Both papers provide a look into health care business efficiencies realized, insights revealed and the improved quality of care enabled by data warehousing to patients and consumers.
About Highmark Inc.
As one of the leading health insurers in Pennsylvania, Highmark Inc.'s mission is to provide access to affordable, quality health care enabling individuals to live longer, healthier lives. Based in Pittsburgh, Highmark serves 4.6 million people through the company's health care benefits business. Highmark contributes millions of dollars to help keep quality health care programs affordable and to support community-based programs that work to improve people's health. Highmark exerts an enormous economic impact throughout Pennsylvania. A recent study states that Highmark's positive impact exceeded $2.5 billion. The company provides the resources to give its members a greater hand in their health. Highmark Inc. is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. For more information, visit
www.highmark.com.
About Teradata
Teradata Corporation (NYSE: TDC) is the world's largest company solely focused on raising intelligence through data warehousing and enterprise analytics. Teradata is in more than 60 countries and on the web at
Teradata.com.
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Teradata is a trademark or registered trademark of Teradata Corporation in the United States and other countries.
