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Podcast

Best Practice Data Warehousing and Analytics at Vodafone New Zealand

John Stewart, Senior Manager of Customer Analytics, Vodafone New Zealand
According to John Stewart, "You've got to be certain about the decisions that you're making. And that was the call from the business, and I think we're now meeting that call through Teradata." Listen to this podcast and how Vodafone in New Zealand used their Teradata Warehouse to help users make better, faster decisions and create more relevant campaigns with targeted messaging.
10 minutes | MP3 Podcast
Timeline
00:25 Introduction
00:58 The telecom market today is about retention and development
01:30 Migrating from Redbrick to a Teradata Warehouse
03:05 Implementation success including models and segmentation
03:44 KXEN for rapid modeling
04:21 The Teradata Warehouse is used company-wide
05:10 The automation of marketing campaigns
05:45 Benefits include more value from analysts, and more effective, relative campaigns
06:37 Teradata Warehouse provides better, faster information in the hands of decision makers
08:03 Prioritizing and optimizing contact data for increased customer satisfaction and churn reduction
08:49 Conclusion


Related Features
* Enterprise Data Warehouse
* Professional Services
* Active Enterprise Intelligence


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