| Timeline |
| 00:25 |
Introduction |
| 01:09 |
UNUM started out with typical, strategic
reporting |
| 01:56 |
Merger brought about the need to
better understand customers |
| 02:40 |
Accessing claims through a web-enabled
application |
| 03:19 |
The move toward active enterprise
intelligence (AEI) |
| 04:48 |
AEI for customer information, call centers,
processing, rating and quoting |
| 06:39 |
The frequency of loading data; near- and
true real time |
| 07:58 |
206,000 hits a day |
| 08:33 |
Call center applications and interactive
voice response |
| 09:11 |
The integration of data and answers to
critical business questions |
| 10:34 |
The continuing vision of AEI and
Teradata's role |
| 12:11 |
Conclusion |
