Retailers lose billions of dollars to theft and fraud — dollars that, in effect, come right off the bottom line. Returns fraud occurs when a customer brings back a shoplifted item or reuses a sales receipt to return an item multiple times. So it's no small issue. Approximately 9% of all retail returns are fraudulent.
The rise in customer return fraud leaves you walking a difficult tightrope, balancing
the demands of your customers for quick, convenient returns and superior service
against your need to protect your business against criminal acts.
Learn how Teradata can help you keep your balance on that tightrope with their Return Receipt Validation solution.