Traditionally, network information was used by network engineers and operations, and business data were used separately by marketing, finance, and sales. Today, more services, more complexity, more partnerships, and increased focus on the need to be truly customer centric are all drivers in today's market. With the introduction of multi-play convergence, telcos now have more data than ever before from a wide range of BSS source systems.
Getting all this divergent data into a single repository to enable convergent business
intelligence is becoming the norm with leading Telcos. The opportunity now is to take convergent business intelligence to the next level, and integrate network OSS data with BSS data, for all networks and services.
Bringing these data together, turning them into information, and presenting them to the end user as business intelligence enables companies like yours to make better decisions. This is the role of the enterprise data warehouse.
Learn how substantial the business benefits to be gained from the integration of OSS and BSS information on a single EDW can be.