Teradata Separation Supplier Frequently Asked Questions

• What is the name of the new Teradata customer in the country that I supply goods/services to? What is the legal address?
  • Review the Teradata country* to find the English and local legal entity name of the Teradata entity (e.g. for Australia, the English and local entity names are Teradata Australia Pty Ltd). All purchase orders from sites located in these countries will use the local language version. Note, a few countries have multiple entity names. Suppliers should check with their Teradata contact to identify the correct entity corresponding to the current Supplier - NCR Teradata relationship. Suppliers should also update customer records with the correct Teradata entity name.

    *Note: there may not be an address for some countries. This information will be updated periodically.

• What should I do with current orders?
  • Review the Teradata Supplier Action Matrix for assistance in tracking the status of current orders and for advice on what actions suppliers should take.

• What will happen to the current outstanding account?
  • Any current outstanding balance against NCR for Teradata will be processed and paid by NCR per the processes in the Teradata Supplier Action Matrix. We recommend that suppliers review the matrix for scenarios.
  • Generally, for open purchase orders, if goods and/or an invoice are received by NCR prior to September 1, 2007, the payment will be processed through NCR systems. Otherwise, the NCR PO will be closed, a new PO will be created in the Teradata system, and the supplier must submit a new invoice to Teradata per the new Teradata PO.
    
    
• What will happen to iSupplier Portal?
  • Teradata's iSupplier Portal will be available at www.my.teradata.com. The login and password will be the same as the previously used for the NCR iSupplier Portal www.my.ncr.com.
  • Teradata-only suppliers will still have access to the NCR iSupplier Portal for six-months to access historical data. NCR supplier's access to NCR iSupplier Portal will not be discontinued.
  • Questions regarding Teradata's iSupplier Portal should be emailed to teradata.isupplier@teradata.com.
    
    
• If I need to mail paper invoices in the name a new Teradata entity, where do I send them?
  • Mail your paper invoices in the name of the new Teradata entity to the NCR location where they were previously mailed. Updates will be provided to this website and by Teradata contacts if the remittance address changes.
    
    
• I need the tax ID for the new Teradata entity. How do I get it?
  • Suppliers should send tax-ID requests to Teradata Procurement. If you are a US vendor, we will be happy to provide you with a W-9 form upon request.
    
    
• What happens to supplier agreements and professional service agreements?
  • NCR/Teradata has contacted suppliers to replicate or assign Master Agreements to Teradata.
    
    
• Do NDAs transfer?
  • If the NDA is part of the Master Agreement and the agreement has been assigned or replicated to Teradata, the NDA transfers. Otherwise, new NDAs for Teradata will need to be signed.
    
    
• Other questions not covered here?
  • Please send your other questions not covered in this FAQs section to Teradata Procurement.