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Verizon
Verizon's Enterprise Data Warehouse (EDW) from Teradata helped the company garner a World Class Solution Award from DM Review in the category of business intelligence (BI).
DM Review stated: "Verizon Wireless wanted to implement the enterprise data warehouse (EDW) to be the foundation to support a 360-degree view of the customer, all 47.4 million of them. It would be the point of integration for historical and current data from all major customer touchpoints. The EDW would also integrate a wide variety of other types of data to serve as the foundation for performing revenue, value, and usage analysis on customers, products, services and equipment... With the help of the Data Warehouse, they are meeting the company's strategic goals of having the lowest churn rate in the industry, increasing revenue, lowering costs and improving profitability... The total current/ongoing BI/EDW applied value is conservatively over $100 million of business value."
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Additional Resources |
| Best Practices Awards |
As a 2007 winner in TDWI's Best Practices awards, Verizon Data Services was recognized in the Customer Intelligence category.
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