Office Depot

As the world's largest supplier of office products, Office Depot currently operates more than 950 retail stores, does business in 18 countries and has migrated into multiple channels, including Internet, catalogs, contract support and customized Internet sites for corporate clients.

Office Depot needed to better understand and analyze its customers and their buying habits as well as gain a better understanding of its interactions with customers across all channels. A data warehousing solution was a logical step to achieving these goals, and Teradata proved to be the right choice. Within the brick-and-mortar stores alone, the Teradata Retail Business Application for Market Basket Analysis paid for itself within the first year. The depth of knowledge gained enabled Office Depot to better fulfill its long-held mission: giving customers the right products and services, at the right time, at the right price.