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St.George Bank
St.George Bank is Australia's fifth-largest retail bank and one of the top 20 publicly listed companies in Australia.
St.George Bank has experienced exceptional growth in revenue and profitability while increasing customer satisfaction and share price. Much of this growth is enabled by the bank's Group Data Warehouse (GDW), powered by a Teradata Warehouse since 2002. The GDW is used by every department throughout the company, supporting customer service, regulatory requirements, risk management and analysis by product, channel and geography. Since a 2005 upgrade, St.George Bank has acquired a new disaster recovery facility to support its enterprise data warehouse and found new ways to use its GDW to support strategic business goals, such as compliance, cost reduction and profitability improvements.
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| St.George Bank |
Since 2002, St.George Bank's management team has pursued a strategy to grow shareholder value through providing excellent customer service, by engaging staff and expanding organically through product innovation and entry into neighboring markets. Key to the execution of this customer-focused strategy is the Bank's Group Data Warehouse (GDW), a state-of-the-art tool that provides the data that employees need for faster, more effective decisions and continued customer service excellence.
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