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PING

A leader in innovation in the golf club industry, PING now holds more than 400 patents and tailors clubs to individual players with a unique custom fitting system.

Since 1990, PING, Inc. has relied on its Teradata Warehouse to manage its manufacturing and sales operations. PING's production people can query their Active Data Warehouse to determine which orders are pending and what components are available to fill those orders. That, along with streamlined production and assembly operations, enabled PING to reduce order fulfillment from six weeks to just 48 hours. The company has also slashed product development from two years to nine months and developed a database with nearly 20 years of customer data, serial numbers and club specifications.

"There is no one else that does business quite the way we do in our industry, and we couldn't do it without Teradata," says Kent Crossland, PING's Information Services Director.

Additional Resources

Features -> Special Focus -> Better business nutrition  |  Teradata Magazine
10 inspiring examples to stimulate healthy growth strategies.
The Stuff of Legends
Throughout the years, there have been many companies who were leaders among their peers. They set the bar for future generations. Like all legendary figures, more than 800 Teradata customers are Legends. Let's start with a spotlight on just a few: Applebee's, Hudson's Bay Company, Harrah's, Ping, and Toshiba Logistics.
PING Inc.
PING, Inc. has complex manufacturing operations with custom equipment orders being delivered within 48 hours. Dramatic growth forced PING to consider new IT operations from its previous IBM mainframe. Today, in its ADW environment from Teradata, PING gathers data in real-time to support customer service requirements.
Teradata Magazine | PING: One stroke ahead of the rest  |  by Debra Aho Williamson
[3Q 2004] A company culture driven by product quality and innovation. An emphasis on customization. Exemplary customer service. These characteristics have helped make PING one of the premier golf club manufacturers in the United States.
Teradata Magazine | When worlds collide  |  by Kimberly Stanick
[2Q 2004] Efficiency is a top goal in the frenzy of our daily lives.We often want to complete multiple tasks with one action-the proverbial killing of two birds with one stone-like stopping by the dry cleaner on your way to the market. In our quest for efficiency, consumer electronics manufacturers now boast wireless telephones with built-in digital cameras and PDAs with integrated cellular/walkie-talkie/speaker phones, and the home office now enjoys the benefits of a printer that also serves as a copier, fax and scanner in one unit.
Current Practices in Active Data Warehousing
Dr. Richard Hackathorn conducted a series of interviews regarding seven companies who have pioneered implementations of active data warehousing: 3M Corporation, Delta Technology, Ford Motor, Midwest Card Services, PING Inc., Strategy.com, and Union Pacific. This white paper summarizes these interviews, and then synthesizes the common themes and lessons learned.


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