Teradata @ Your Service contains online tools and information to help you proactively manage and support your Teradata system. With this online, 24/7 service, you get direct, unlimited access to Teradata's support portal. This portal includes -

• Important downloads - that let you proactively download and apply selected software patches, search for needed drivers and connectivity software through time-saving filters
• Technical documentation - lets you maximize your understanding of your Teradata systems through easily searchable, comprehensive reference material
• Incident creation and management - lets you instantly submit incidents or view an incident status anytime
• Teradata education/training information - delivers the most current learning opportunities on data warehousing, database, and business intelligence topics, plus information on the Teradata Certification Professional Program
• Valuable system tools and reports - tailored to your specific support level, lets you access more detailed information on a specific discrepancy report or review a variety of Service Performance Reports

This information-rich portal provides one-click information delivery from any link; on-demand site map by category; and news, tech alerts and product release information via email based on your defined preferences. Also, Teradata @ Your Service is password-protected. Only you and your designated representatives can view your company data.

Accessing Teradata @ Your Service is simple. First, you type in the following link: www.teradataatyourservice.com. Then -

• Click on the "Apply for Membership Now" link
• Provide your contact information and preferences
• Click "Submit"