This document describes the features, process and benefits relating to the Teradata Customer Education customized, performance-based training for business users. This training is designed to accelerate your return on investment and the six-step, customized training program ensures that business users receive training targeted skill level and that outcomes are tied directly to business objectives, resulting in faster adoption of your company's data warehouse, better decision-making and decreased costs.

The six-step training process includes:

1. Skill level assessment - with end users to determine their ability to effectively access and use data from the Teradata system
2. Group end users - by skill level
3. Develop training design document - outlines course curriculum
4. Develop course curriculum - engaging subject matter experts as necessary
5. Conduct training sessions - as required to move to customer server if web-based training
6. Evaluate the effectiveness - of your training

Teradata Customer Education consultants will help you decide which training methodology is most cost effective for your organization. We also offer a variety of training delivery methods, from instructor-led to web-based education, to maximize your customer's time and budget.