Loading...

Communications

New service offerings, industry consolidation and fierce competition drive the Telco industry today. Customers have an array of service providers to chose from and those that win are those that provide the best integrated real-time view of rate plans, customer service, network performance, billing and content offers. In this service-based business, offering a simple, integrated and intuitive customer experience is the key to success.

Teradata gives you the competitive edge to succeed as a next-generation carrier. Our flexible enterprise architecture brings you a single view of the business and professional services expertise to address the unique complexity of the Telco business and operations systems to improve each customer's experience and provide positive financial results. Industry-leading analytical tools built on the powerful Teradata database help you:

  • Optimize network performance, capacity planning and rollout
  • Leverage next-generation profitability to understand individual customer revenue and cost drivers
  • Deliver the right message to the right customer at the right time to drive new product adoption and increased revenue 
  • Integrate your information infrastructure across operations, channels, brands and products

"Teradata is the main value deliverer regarding business intelligence within Vodafone."

Dr. Manfred Fechner, Manager of Capability Services for BI, EDS, Vodafone, Podcast

Loading...

Meeting Your Needs

Teradata offers solutions designed to help you capture and integrate customer, revenue, cost and network data for better and faster business decisions.

Business Intelligence

Serving the Digital Customer: A Media Roundtable Discussion (Part 1)

Data warehousing helps you manage mobile technology as a customer interaction channel.

Network Intelligence

Learn how key insights from network data can be used to improve your business.

Customer Relationship Management

Circle of Friends

Social network analysis helps telcos better understand customers.

Dialing in customers

Harness the power of interactive marketing through the mobile channel.

Vodafone New Zealand Ltd. and Teradata: Dialing Up Growth in a Mature Market

Vodafone New Zealand Ltd. combines Teradata and powerful analytics to optimize customer communications and improve retention.  The result: Multi-variate analysis, hot staging of reports, pre-designed models, query and model performance, and an integrated database that supports reports, online analytical processing, fixed downstream feeds.

Learn More

Vodafone New Zealand Ltd. and Teradata: Dialing Up Growth in a Mature Market
 

Our Products & Services

Loading...

Built on a foundation of more than 25 years of expertise working with communications industry leaders, we can help you maximize the value of new revenue streams while maintaining outstanding customer service.

Products

Communications Industry Contact Center Intelligence

Upgrade your contact center analytics to enterprise-level performance with a solution from Microsoft and Teradata.

Teradata Communications Logical Data Model

This detailed framework combines data from the communications service provider, internal systems, suppliers and partners.

Teradata Relationship Manager

Combines powerful analytics with automated customer communication capabilities to drive relevant and timely messages.

Teradata Extreme Data Appliance for Call Detail Records

Teradata has developed this CDR appliance to not only provide a roadmap for integrating CDRs, but to allow you to link quickly to other EDW solutions within your organization.

More

Services

Teradata Communications Industry Consulting Services

The deep expertise of our communications industry consultants can make the difference between a pure technology implementation and a business-driven plan that produces tangible results.

Teradata Project Management Services

Targeted with specific communications industry initiatives in mind to expedite implementation and training.

Teradata Availability Management Services

Minimize risk and maintain the most uptime possible for your data warehouse.

More
 

Next Steps

Putting the Customer First: Frontier Communications Directs Workloads to Reach out Efficiently to Subscribers
See how an innovative industry leader uses Teradata technology to gather real-time information while effectively managing mixed workloads.

Read Article

Loading...

How can we help?  
Contact us for insight and answers to your questions.  

Contact Teradata