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Contact Center Intelligence

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Time: 08:00

In This Demo

Learn how Teradata, the global leader in Data warehouse Solutions and the Microsoft Business Intelligence platform provide a comprehensive Contact Center Solution that enable Communication Companies to realize business value. A complete and integrated performance management solution for the enterprise providing consistent metrics, monitoring, enhanced reporting, advanced analytics and visualization capability.

 
 

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Teradata and Microsoft Partnership
An overview of the Teradata and Microsoft partnership business value and technology capabilities as well as the roadmap for future technology optimizations. This video features Randy Lea, Teradata VP, Todd Walter, Teradata CTO and Microsoft’s Tom Casey, SQL Server R&D GM.    

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