Siloed systems and manual information-gathering processes hindered Haggen’s day-to-day business operations, making detailed trend analyses nearly impossible. Haggen met these challenges by deploying an enterprise-wide business intelligence and data warehouse solution based on the ARC retail business intelligence solution and the Teradata Warehouse.
This has enabled enhanced reporting and provided business intelligence (BI) capabilities across the enterprise to facilitate information gathering in near-real time. The system tracks highly granular data from point of sale and other systems to enable robust reporting, analysis, and planning.
"The retail-specific capabilities of ARC and the high performance of Teradata have given our business managers a powerful platform for retail analysis to aid their category management, operations performance, and inventory management decision-making processes," says Haggen Vice President and CIO Harrison Lewis. "In our highly competitive business, we have to respond to the market very quickly and cost effectively, and this solution has made it possible for us to do just that."
