Bundesverband der Betriebskrankenkassen (BKK) is a collection of companies that make up one of the leading providers of statutory health insurance in Germany. Of Germany's more than 250 providers of statutory health insurance, 188 belong to BKK. These independent non-profit corporations insure more than 14 million people.
BKK created an enterprise data warehouse (EDW) called BKK InfoNet based on Teradata technology. With this system, each of the member insurance companies can review and analyze their data at various levels of detail, while security measures protect the privacy of individuals and the competitive information of other organizations. In addition, each insurance company can benchmark its business against the anonymous-but-detailed information of the remaining companies.
The resulting Active Enterprise Intelligence from Teradata provides insight that has helped BKK and its insurance companies increase customer membership by 45%, decrease costs and enhance service efficiency.
