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EchoStar

Teradata and EchoStar: Dishing up Business Growth

EchoStar replaced its initial Oracle data warehouse with an enterprise data warehouse from Teradata to conduct Customer Relationship Management (CRM) campaigns. The result: Processing time for customer churn was reduced from nine days to one.

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"Our Teradata and Hyperion partnership has given us the tools and technology to take us to the next level and deliver on our Project Goldmine vision."

George Vigil, Manager of Enterprise Analytics, EchoStar, Teradata Magazine Online, 2007

EchoStar employs enterprise analytics using mutual technologies from Teradata and Hyperion and has continued to upsize and upgrade its Teradata platform while adding new solutions and services such as Teradata Warehouse Miner, Teradata Customer Relationship Management (CRM) and Teradata Global Consulting expand the business value derived from the company's data.

Hybrid analysis capabilities provided by EchoStar’s Teradata and Hyperion solutions allow users to drill down to summary data in a Hyperion Essbase multidimensional application and further to the detail data stored in the enterprise data warehouse, helping them:

  • Reduce load times for cubes
  • Reduce network traffic on the data load
  • Reduce disk space requirements for the Essbase OLAP server
  • Gain faster ad-hoc query access
  • Meet service level agreements that require cubes to be refreshed quickly each month
 

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Teradata Relationship Manager.
Discover how EchoStar uses Teradata to tune into the needs of more than 13 million customers nationwide.

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