Sabre

Teradata and Sabre: Driving Innovation with Business Intelligence

Teradata gave Sabre access to historical data, which gave the company the ability to put transactions into the operational setting based on customer preferences and create a customized package. Teradata is the only solution Sabre has found that can perform both the traditional analytical work as well as that tactical work to handle a mixed workload.

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"The ability to create a more personalized, relevant experience for the customer is a major goal at Sabre. In a nutshell, it's the marriage of the historical context of the party to the events that are occurring in real time, and that's the union that happens with the operational systems accessing the historical data in the active data warehouse."

Michael Hawkins, Director of Data Warehousing, Sabre, 2007

With 38% of the global travel market, Sabre Holdings connects more than 50,000 travel agency locations with airlines, hotels, car rental companies, tour operators and cruise lines.

One of the most important parts of Sabre's business is its efforts to help hotels optimize profits, manage inventory and get closer to guests. Sabre is using an enterprise data warehouse from Teradata along with Teradata business intelligence and analytical solutions to support business partners throughout its vast value chain.

Sabre created a customized solution for hoteliers, based on the Teradata system, called HotelVision to help hotel chains monitor their business and realize how much business Sabre brings them. Teradata's unique ability to deliver historical data is helping Sabre's suppliers understand individual customer preferences and market more effectively.

 

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