Prior to implementing an enterprise data warehouse from Teradata, the State of Missouri Department of Revenue had over 118 tax systems that were not communicating with each other. As a result, the DOR had to run a lot of very large manual paper reports and was still unable to even find that a particular taxpayer maybe did not report something or underreported something.
Within the first three years after implementing a Teradata solution, the DOR recovered more than $21 million from noncompliant tax filers — with the first $2.2 million coming in the first 14 days.
The current environment at the DOR uses Teradata Professional Services including Teradata Warehouse Miner, which is used for ranking and scoring customer leads.
The DOR can now access and compile data from a variety of sources, including state departments and the Internal Revenue Service. As a result, the DOR can create a complete view of each taxpayer. The department also can use the system to run discovery programs against the data, looking for non-compliant taxpayers and other problems.
