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Lifecycle Support

Customer Service offerings designed to help you install, maintain and excel with your Teradata platform.


Start-Up
Installation | Education | Operational Mentoring
Once you've made an investment in a Teradata Warehouse, Teradata Customer Services can jumpstart your data warehouse so you start seeing returns immediately.

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Basic
Subscription, Maintenance & Support
When you dedicate your company's time and resources to an enterprise data warehouse, Teradata's rock-solid support stands as a cornerstone for your EDW strategy.

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Solution Expert
Enterprise System Support | Technical Expert | Operational Support
Supporting an enterprise data warehouse takes talent and experience. Our Solutions Experts offer plenty of both, and will keep your EDW up and running at peak efficiency.

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Business Protection
Backup-Archive-Recovery | Business Continuity
When disruptions occur, your business can't get back up and running fast enough. We can help prepare you for the unexpected, and help you protect the data that drives your EDW.

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Performance
Performance Management | Capacity Planning
With so much invested in your EDW, you need it to deliver every time. Eliminate performance problems and ensure that your data warehouse delivers the answers you demand.

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Transition
Software Implementation | Data Migration | System Redeployment
There are no times for hiccups, even when your technology environment changes. That's why Teradata's scalable, flexible transition services make such good business sense.

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Teradata @ Your Service
Teradata @ Your Service contains online tools and information to help you proactively manage and support your Teradata Warehouse. With this online 24/7 service, you get direct, unlimited access to Teradata's support portal.
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Customer Offers and Opportunities
Teradata offers a range of special offers and programs that your users can utilize to upgrade technology, expand their skills, or save on future investments.
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Service Offerings—Raising Performance and Availability
Supporting and maintaining technology is no easy task, particularly as the demands on your system grow. Teradata Customer Services provides the skills and reliability to manage your Teradata platform at every level of its lifecycle, empowering you to focus on your customers and on growing your business.


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