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Helpful Information and FAQ

Learn about Teradata software on Microsoft Azure: Overview, Products, Getting Started, Services, Use Cases, Support, and Resources

 

Resources for Teradata Database on Azure

Here are links to additional information to make your experience with Teradata Database on Azure as productive as possible:

 

 

Partner Ecosystem Software

Customers subscribing to use Teradata Database on Azure will likely have need to use best-of-breed partner software in combination with the Teradata database for services such as:

  • Business Intelligence
  • Visualization
  • Advanced Analytics
  • Horizontal & Industry Analytics
  • Web Analytics
  • Data Security
  • Data Acquisition / Integration
  • ETL / ELT
  • Data Management & Replication
  • Data Quality
  • Data Mining
  • Performance Analysis
 

Numerous options exist to provision and deploy ISV partner software in combination with the Teradata Database on Azure. Many of our partners offer their software on Microsoft Azure, making it easy for both Teradata and ISV software to be deployed in the same Azure environment. Other options include on-premises partner software connected to Teradata Database on Azure and cloud-to-cloud connectivity between partner cloud environments and Teradata Database on Azure.

When planning to deploy Teradata software in conjunction with partner software on Microsoft Azure, customers should first find the Teradata ISV partner in the Teradata partner network directory and check compatibility with the Teradata 15.10 database. Fortunately, Teradata has many best-of-breed partners that have validated and optimized their software to take advantage of the advanced features of the Teradata 15.10 database.

If there is any question about compatibility of ISV software in the Teradata partner network with Teradata's Azure solution, please contact us today and we will help you find the right solutions to meet your needs and answer your questions. Teradata also has a large suite of Consulting Services that can help you get started using Teradata Datatbase on Azure as well as services to utilize a wide variety of our ISV partner software along with Teradata Database on Azure.

 

Frequently Asked Questions

1. What is being offered?
Teradata Database, the market’s leading data warehousing and analytic solution, is available for cloud deployment on Microsoft Azure. Teradata Database on Azure is offered on a variety of virtual machine (VM) instances via listings in the Azure Marketplace. By incorporating Azure for deploying a production Teradata Database, Teradata makes it easier for companies of all sizes to become data-driven with best-in-class data warehousing and analytics.

The following table shows the Teradata software products being offered for Teradata Database on Azure:

Product Description
Teradata Database Version 15.10 with Columnar, Temporal, and more
Teradata Data Mover Data movement: Azure to Azure or on-premises to Azure
Teradata Data Stream Controller Back up Teradata Database to attached storage
Teradata Ecosystem Manager Multi-Teradata system monitoring
Teradata Presto SQL-on-Hadoop capability
Teradata QueryGrid Connects queries to other data repositories
Teradata REST Services RESTful interface to Teradata Database
Teradata Server Management Teradata system server management
Teradata Studio GUI for administration and query development
Teradata Tools and Utilities GUIs for integrating Teradata into your enterprise systems
Teradata Viewpoint Portal for either single or multiple Teradata systems

 

2. Who are the intended customers?
Literally any organization of any size can use and benefit from Teradata Database on Azure, which combines the power of Teradata data warehousing and analytics with the convenience of Microsoft Azure for a win-win value proposition. Existing customers of Teradata on-premises products will find it just as agile, flexible, and capable as new-to-Teradata customers. The ability to self-provision, launch quickly, pay-as-you-go, and integrate with a wide variety of complementary software tools are all key benefits.

3. What are the expected use cases?
The use cases for Teradata Database on Azure are the same as those for other enterprise-class Teradata products: production data warehousing and analytics, test and development, quality assurance, data marts, sandboxes, and disaster recovery. Please see Use Cases for more detailed information on these different scenarios.

4. What is Azure?
Microsoft Azure is a cloud computing platform and infrastructure created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

5. What is the Azure Marketplace?
The Azure Marketplace is an online applications and services marketplace that enables independent software vendors (ISVs) such as Teradata to offer their solutions to Azure customers around the world.

6. What are the benefits of the Azure Marketplace?
The Azure Marketplace combines Microsoft Azure partner ecosystems into a single, unified platform to better serve customers and partners, making it easier to search, purchase, and deploy a wide range of applications and services in just a few clicks.

7. How do I subscribe to and deploy a product from the Azure Marketplace?
You can find Azure Marketplace offers on http://www.azure.com/marketplace or in the Microsoft Azure classic portal. Once logged into the management portal, you can quickly configure, deploy and manage the product similar to Azure cloud services.

8. Can I choose which Microsoft Azure region(s) my Marketplace purchase will be deployed in?
Customers have the option of deploying to any Azure datacenter region that Teradata enables. Customers can select data center locations closest to their services to optimize performance and manage budget.

9. Do Volume License discounts apply to Azure Marketplace purchases?
No. Standard Microsoft volume license discounts do not apply towards Azure Marketplace purchases. Please see the Microsoft Azure FAQ for more details.

10. How do I pay for these subscriptions? Will Azure Marketplace purchases appear on my Azure bill, or will there be another bill?
Azure Marketplace purchases will inherit the same payment method as your Azure subscription and will be billed separately from Azure usage. Please see the Microsoft Azure FAQ for more details.

11. What is the difference between "price," "software price," and "total price" in the cost structure for Virtual Machine offers in the Azure Marketplace?
"Price" refers to the cost of the Azure Virtual Machine to run the software. "Software price" refers to the cost of the publisher software running on an Azure Virtual Machine. "Total price" refers to the combined total cost of the Azure Virtual Machine and Teradata software running on an Azure Virtual Machine.

12. Can I apply Azure subscription credits or monetary commitment funds on my account towards Azure products and services to run Azure Marketplace offers?
Yes. Azure subscription credits or monetary commitment funds on your account can be used toward Azure products and services to run Azure Marketplace offers. For example, you can use Azure monetary commitment funds toward the "price" component of a Virtual Machine offer in the Azure Marketplace. However, neither Azure subscription credits nor monetary commitment funds can be applied towards Teradata software ("software price") running on an Azure Virtual Machine. Please see the Microsoft Azure FAQ for more details.

13. Whom do I contact for support issues with Azure Marketplace or Teradata software?
For general Azure Marketplace issues, please contact Azure Support. For support issues related to Teradata software purchased on the Marketplace, please contact Teradata directly via the Teradata Database on Azure support page.

14. Where is Teradata Database on Azure available?
Teradata Database on Azure is available in all Azure Marketplace regions except for US Gov Iowa, US Gov Virginia, and China.

15. Is Teradata Database on Azure secure?
Yes. Teradata Database on Azure offers all of the same security options that exist for any Azure VM-hosted offering.

16. How do I get support?
Included with your paid Teradata VM subscriptions on Azure Marketplace is Teradata’s Premier Cloud Support which provides 24x7 incident creation for problem resolutions, coverage and response times by customer-defined severity levels, and entitlement to software updates. Teradata at Your Service (TaYS) is the service portal for Teradata Database on Azure.

Premier Cloud Support provides users access to Teradata Customer Service’s 24x7 Service Portal to engage in community forums for sharing ideas and discovering solutions, searching knowledge articles for relevant product & service information, downloading software updates, and accessing the Teradata Support Team for problem resolution. 

You must have a TaYS account to:

  • Request support from Teradata regarding an incident
  • Download software releases
  • Access educational materials

Note: Every Teradata Database on Azure customer must register their Microsoft Azure account for a Teradata at Your Service account.

17. What Service Offerings are available?
The Teradata services team has created a broad set of Microsoft Azure-specific service offerings to assist customers in their migration to, and use of, Teradata Database on Azure. The selection of advisory, training, architectural, implementation, and production services spanning is available here.

18. How does Teradata Database on Azure compare to other Teradata products?
Teradata offers a range of products supporting a broad swath of customer requirements. In general our on-premises products, such as Teradata IntelliFlex and the 6000 series Enterprise Data Warehouse, have the highest performance and concurrency metrics while our cloud products, such as Teradata Database on Azure, have the greatest agility and flexibility while offering superior value. The hybrid combination of on-premises, private cloud, managed cloud, and public cloud offerings – all using the same Teradata Database software – is central to Teradata’s strategy of making it easy for customers to extract the most value from their data.

19. Is it single-node or multi-node (i.e., SMP or MPP)?
Teradata Database on Azure is multi-node (MPP, massively parallel processing) and currently scalable up to 32 nodes. Higher levels of scalability will be available in the future.

20. What partner software is available?
Numerous options exist to provision and deploy ISV partner software in combination with the Teradata solutions on Microsoft Azure. Many of our partners offer their software on Azure, making it easy for both Teradata and ISV software to be deployed in the same Azure environment. Other options include on-premises partner software connected to Teradata Database on Azure and cloud-to-cloud connectivity between partner cloud environments and Teradata Database on Azure. When planning to deploy Teradata software in conjunction with partner software on Azure, customers should first find the Teradata ISV partner in the Teradata partner network directory and check compatibility with Teradata Database 15.10.

21. How can I do a proof of concept (POC)?
The Teradata Services team is available to assist customers in determining the right architecture, configurations, and parameters to address the requirements of their specific use cases – and we encourage prospective users to reach out to their Teradata account team. For new-to-Teradata customers, there are a variety of options available to assist you in your evaluation and selection process; please contact us for more information.

22. Can Teradata Database on Azure be used as a Disaster Recovery solution?
Yes, customers may choose to use their Teradata Database on Azure instance(s) as primary or secondary environments in conjunction with other Teradata Database environments. Customers may configure these environments for disaster recovery on their own or contract with the Teradata Services team for assistance.

23. Can I transfer data back-and-forth between this and other Teradata systems?
Yes, customers are able to transfer data between on-premises, hosted, private cloud, managed cloud, and public cloud instances of Teradata. Customers should take note of any Azure-related data transfer fees associated with this activity.

24. Will the same monitoring tool be able to monitor this and other Teradata systems?
Yes, Teradata Viewpoint may be used to monitor multiple instances of Teradata regardless of deployment option. Be sure to choose the multi-instance version of Viewpoint rather than a single instance version if you wish to take advantage of this capability.

25. What compliance levels are in place?
The same compliance levels that exist for all Azure-deployed software are in place for Teradata Database on Azure. We refer you to Microsoft Azure for those specifics. Ultimately customers are responsible for ensuring that they meet whatever requirements are applicable for their industry, operating environment, and end-user expectations.

26. What service level can I expect?
Teradata Database on Azure offers all of the same service levels that exist for any Azure VM-hosted offering. We refer you to Microsoft Azure for details.

27. What is Automatic Node Failure Recovery?
Teradata Database on Azure now includes automatic node failure recovery, which applies to MPP instances using attached storage. Node failures may be related to hardware, software, or the operating system. When a node fails, Node Failure Recovery:

  • Automatically spins up a virtual hot standby node instance
  • Detaches the attached storage of the failed node
  • Configures a new instance
  • Reattaches the attached storage to the new instance
  • Reinstates the configuration

The replacement node is based off an image recorded when the system is first launched, or an updated image if the proper tools are run after a software upgrade. The replacement node has the same secondary IP, elastic IP, and identifiers as the replaced node. By default, the downed node continues running and can be used for diagnostic purposes.

28. May I backup and restore to/from Blob Storage?
Yes. In addition to using attached storage, customers may directly backup and restore to and from Azure Blob Storage. Using Teradata Data Stream Controller, this capability applies whether the source is a cloud or on-premises Teradata system and also whether the restore target is a cloud or on-premises Teradata system.

The benefit of using low-cost Blob Storage is that customers pay only for what they use and storage scales automatically. It is easy to create and manage jobs in Viewpoint for backup and restore at the database or object level, and incremental backup means that only changed blocks are streamed from the database. Multiple parallel data streams between each Teradata node and Blob Storage minimizes backup and restore windows.

29. Are there automated deployment options via Azure Resource Manager templates?
Yes. Teradata has harnessed Azure Solution Templates and Azure Resource Manager templates to help streamline the provisioning process for bringing up the numerous virtual machines (VMs) involved in a Teradata ecosystem.

 

Products

Teradata Database on Azure offers quick time to value. Convenient bundles enable workload portability between cloud and on-premises systems.

Getting Started

Microsoft Azure offers many powerful options. We provide intuitive instructions for launching and configuring Teradata software help you get going right away.

Contact Us

Learn more about Teradata Hybrid Cloud options. Our product and services experts can help you get the most value from your data.