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Resources and FAQs

Resources and FAQs for Aster Analytics on AWS

Learn more about Teradata Aster Analytics on Amazon Web Services (AWS): Overview, Get Started, AWS Support, Services for AWS, Resources and Contact Us.

Resources to make your experience with Aster Analytics on AWS as productive as possible.

 

 

Frequently Asked Questions

1. What is being offered?
Teradata Aster Analytics, multi-genre advanced analytics at scale, is now available for cloud deployment on Amazon Web Services. Aster Analytics on AWS is offered on EC2 (Elastic Compute Cloud) instances via listings in the AWS Marketplace. By incorporating AWS as the first of multiple public cloud choices for deploying analytic sandboxes or production environments, Teradata makes it easier for companies of all sizes leverage innovative advanced analytics for better business decisions.

Teradata Aster Analytics is deployed as Amazon Machine Images (AMIs) in AWS Marketplace.  Customers can identify the number of worker nodes desired in the Aster Analytics AMI which will be instantiate 1 Queen node and the number of workers specified. 

AppCenter is contained in a separate AMI but available for customers licensed for Aster Analytics on AWS.

2. Who are the intended customers?
Literally any organization of any size can use and benefit from Aster Analytics on AWS, which combines the power of Aster Analytics with the convenience of AWS for a win-win value proposition. Existing customers with an Aster Analytics on-premises solution will find it just as agile, flexible, and capable as new-to-Aster Analytics customers. The ability to self-provision, launch quickly, pay-as-you-go, and rapidly analyze data in AWS are all key benefits.

3. What are the expected use cases?
The ideal use case for Aster Analytics in the cloud is an analytic sandbox use case, where businesses can quickly and easily stand up an Aster Analytic instance to test new data and ideas, prove new theories, integrated and analyze 3rd party data with existing data, or just to find interesting patterns and relationships in their data in the cloud.  It allows for quick experimentation at low risk.  Any of the current Aster Analytics business use cases can also be implemented in the cloud.  For example, path to purchase, fraud detection, influencer analysis, customer churn analysis, next best offer and many more.  Aster Analytics Solutions such as cyber threat, on-site search, and customer satisfaction index can also be deployed on AWS.

4. What is AWS Marketplace?
AWS Marketplace is an online store that helps customers find, buy, and immediately start using the software and services they need to build products and run their businesses. Visitors to the marketplace can use AWS Marketplace’s 1-Click deployment to quickly launch pre-configured software and pay only for what they use by the hour or subscribe to an annual term. AWS handles billing and payments, and software charges appear on your AWS bill.

5. What is an AMI?
AMI is the acronym for Amazon Machine Image. An AMI is an image of a server – including an operating system and often additional software – which runs on AWS. An AMI is like a template of a computer's root volume. An Aster Analytics AMI contains all the information necessary to boot an Amazon EC2 instance with Aster Analytics software.

6. What is Amazon EC2?
Amazon EC2 (Elastic Compute Cloud) presents a true virtual computing environment, allowing customers to use web service interfaces to launch instances with a variety of operating systems, load them with a custom application environment, manage network access permissions, and run an image using as many or few systems as desired.

To use Aster Analytics with Amazon EC2, you simply:

  • Select a pre-configured, templated AMI in AWS Marketplace to get up and running quickly.
  • Configure security and network access on the Amazon EC2 instance.
  • Choose which instance type(s), then start, terminate, and monitor as many instances of the AMI as needed, using the web service APIs or the variety of management tools provided.
  • Determine whether to run in multiple locations, utilize static IP endpoints, or attach persistent block storage to the instances.
  • Pay only for the resources actually consumed, such as instance-hours or data transfer.

7. What do I need to buy software on AWS Marketplace?
Any customer eligible to use AWS products is also able to shop on AWS Marketplace. Customers must have an Amazon EC2 account. Software charges appear on the same monthly bill as AWS infrastructure charges.

8.  How much is Aster Analytics on AWS?
Aster Analytics on AWS subscription is based on an hourly and annual basis. Businesses are charged for 1 queen and specified number of workers. AppCenter is included in the Aster Analytics subscription. Hourly subscription is $2.80/hour and Annual subscription is $18,900.

Amazon Web Services infrastructure EC2 and EBS are required to run Aster Analytics. Aster requires EC2 M4.4xlarge instance and a minimum of a 350GB volume for the software and OS on all nodes (Queen, Workers and AppCenter). Aster nodes can also be configured with 1, 4 or 8 TBs of EBS data storage. EC2 can be turned off while it is not in use and turned back on again. All data and metadata will be saved as long as you have EBS and Aster software instances running.

AWS marketplace will charge the customers for all Aster Analytics software in addition to the AWS infrastructure. Free version of Aster Analytics is available through the Aster Express AMI. Aster Express provides a complete Aster cluster with over 100 prebuilt multi-genre analytic functions and the Aster database. This is available for evaluation purposes and not intended for production use.

9.  How am I billed for AWS Marketplace software?
If you are using an Aster Analytics AMI that has an hourly fee, you will be billed by AWS for your use of this software. At the beginning of the month, you will receive a bill from AWS for your AWS Marketplace charges, which will include one or both of these types of charges:

  • The hourly fee for the software multiplied by the number of hours an instance with this software was running.
  • Your infrastructure charges such as EC2 usage, EBS usage, and Bandwidth usage.

For EC2 resources, each instance will run until one of the following occurs: you terminate the instance, the instance shuts itself down, or the host terminates due to software or hardware failure. Partial instance hours consumed are billed as full hours.

10. Where is Aster Analytics on AWS available?
Teradata Aster Analytics on AWS is available in all AWS Marketplace regions except for South America (Sao Paulo) (sa-east-1), China or GovCloud. Amazon EC2 locations are composed of Regions and Availability Zones. Availability Zones are distinct locations that are engineered to be insulated from failures in other Availability Zones and provide inexpensive, low latency network connectivity to other Availability Zones in the same Region. By launching instances in separate Availability Zones, customers can protect their applications from failure of a single location. Regions consist of one or more Availability Zones, are geographically dispersed, and will be in separate geographic areas or countries.

11. Is Aster Analytics on AWS secure?
Yes. Aster Analyticson AWS offers all of the same security options that exist for any EC2-hosted offering. For example, EC2 compute instances are located in a Virtual Private Cloud (VPC) with an IP range that you specify. You decide which instances are exposed to the Internet and which remain private. Security Groups and networks access control lists (ACLs) allow you to control inbound and outbound network access to and from the instances. You can connect your existing IT infrastructure to resources in the VPC using industry-standard encrypted IPsec VPN connections

Furthermore, you can provision your EC2 resources as Dedicated Instances, which are Amazon EC2 Instances that run on hardware dedicated to a single customer for additional isolation. We refer you to AWS for details. For more information on Amazon EC2 security, refer to the Amazon Web Services: Overview of Security Process document.

12. What is Amazon Virtual Private Cloud (VPC)?
Amazon Virtual Private Cloud (VPC) lets customers provision a logically isolated section of the AWS Cloud where AWS resources may be launched in a virtual network that the customer defines. The customer has complete control over the virtual networking environment, including selection of IP address range, creation of subnets, and configuration of route tables and network gateways. Customers can also create a Hardware Virtual Private Network (VPN) connection between a corporate datacenter and a VPC and leverage the AWS cloud as an extension of the corporate datacenter.

13. Will I be able to use AWS private (dedicated) cloud instances?
Yes, customers may use Aster Analytics on AWS software on dedicated EC2 instances.

14. How do I get support?
Included with your paid Aster Analytics AMI subscriptions on AWS Marketplace is Teradata’s Premier Cloud Support which provides 24x7 incident creation for problem resolutions, coverage and response times by customer-defined severity levels, and entitlement to software updates. Teradata at Your Service (TaYS) is the service portal for Aster Analytics on AWS – Support web page. Aster Express is supported through the Aster Community forum that is monitored by Teradata data scientist and product experts.

Authorized users with Premier Cloud Support have access to Teradata Customer Service’s 24x7 Service Portal to engage in community forums for sharing ideas and discovering solutions, searching knowledge articles for relevant product & service information, downloading software updates, and accessing the Teradata Support Team for problem resolution. 

You must have a TaYS account to:

  • Request support from Teradata regarding an incident
  • Download software releases
  • Access educational materials

Note: Every Aster Analytics on AWS customer must register their AWS account for a Teradata at Your Service account.

15. What Service Offerings are available?
The Teradata Services team has created a broad set of AWS-specific service offerings to assist customers in their setup, configuration and use of, Aster Analytics on AWS. The selection of advisory, training, architectural, implementation and analytic services is available here.

16. How does Aster Analytics on AWS compare to other Aster Analytics deployment options?
Teradata offers a range of Aster Analytics deployment options from on-premises Appliance and commodity hardware, Teradata Managed Cloud and Hadoop. 

  • The Aster Appliance delivers the highest performance and concurrency metrics.
  • Aster Analytics on Commodity hardware provides the flexibility to implement Aster on the customer’s choice of Intel hardware.
  • Aster Analytics on Hadoop enables customers to drive more value from their Hadoop data lake.  Aster Analytics runs natively on Hadoop leveraging HDFS eliminating the need to move data from the Hadoop system.
  • Aster Analytics on AWS delivers the greatest agility and flexibility while offering superior value. This self-service model enables businesses to quickly explore and analyze data without a capital expenditure.

The combination and flexibility of deployment of on-premises, Hadoop, managed cloud, and public cloud offerings – all using the same Aster Analytics software – is central to Teradata’s strategy of making it easy for customers to extract the most value from their data.

17. Is it single-node or multi-node (i.e., SMP or MPP)?
Aster Analytics on AWS is a multi-node (MPP, massively parallel processing) version that provides advanced analytics at scale. The user can determine the number of worker nodes to instantiate on Marketplace.  Once instantiated, the system is configured to leverage all worker nodes. 

18.  Does Aster Analytics provide elasticity?
Aster analytics can be launched with a minimum of 2 workers and maximum of 32 workers. At this time, we do not provide dynamic elasticity, however future versions will be dynamically grow and shrink as required.

19. What partner software is available?
Numerous options exist to provision and deploy independent software vendor (ISV) partner software in combination with the Teradata solutions on AWS. Many of our partners offer their software on AWS, making it easy for both Teradata and ISV software to be deployed in the same AWS environment.

20. How can I do a proof of concept (POC)?
The Aster Center of Innovation (Americas) and Center of Expertise (International) teams are available to assist customers in exploring analytic use cases to solve critical business problems – and we encourage prospective users to reach out to their Teradata account team. For new-to-Teradata customers, there are a variety of options available to assist you in your evaluation and section process; please contact us for more information.

21. Can I deploy Aster models on other systems including Teradata systems?
Yes, customers are able to port Aster Analytic models from their Cloud system to any system that can run Java through Aster Scoring SDK.  Aster models can run in batch or real-time by developing a Java script.  Alternatively, you can run models on Aster Analytics on AWS, accessing data from other sources via Teradata QueryGrid.

22. What happens when Teradata updates its products?
When Teradata publishes an AMI with an update to a product you are subscribed to, you should receive a notification email from AWS Marketplace that contains information about the latest version provided by Teradata.

23. What compliance levels are in place?
The same compliance levels that exist for all AWS-deployed software are in place for Aster Analytics on AWS. We refer you to AWS for those specifics. Ultimately customers are responsible for ensuring that they meet whatever requirements are applicable for their industry, operating environment, and end-user expectations.

24. What service level can I expect?
Aster Analytics on AWS offers all of the same service levels that exist for any EC2-hosted offering. The Amazon EC2 Service Level Agreement commitment is 99.95% availability for each Amazon EC2 Region. We refer you to AWS for details.

25. What AWS resource monitoring capabilities are available?
Amazon CloudWatch is a web service that provides monitoring for AWS cloud resources and applications, starting with Amazon EC2. It provides customers with visibility into resource utilization, operational performance, and overall demand patterns – including metrics such as CPU utilization, disk reads and writes, and network traffic. Customers can get statistics, view graphs, and set alarms for metric data. Amazon CloudWatch aggregates and stores monitoring data that can be accessed using web service APIs or Command Line Tools.

26. How do I backup the Aster instance on AWS?
Amazon EBS snapshots are leveraged to backup Aster Analytics clusters.  You can restore Aster clusters by restoring Amazon EBS volumes with data from a snapshot stored in Amazon S3.

27. What are the configuration requirements for Aster Express subscription?

Aster Express subscription is free of charge however it requires the AWS infrastructure.  Aster Express requires T2.Xlarge EC2 instance at $0.188/hour.  EC2 pricing varies based on location.  Aster Express also provides up to 30GB of active data for analysis that costs and $45/month for storage.  This price also includes the storage required to run the system.  

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