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Ace Hardware Case Study

No technology has contributed more to Ace's shift in business model strategy than the company's enterprise data warehouse environment from Teradata.

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Ace Hardware Corporation
The combined power of Ace's Teradata Warehouse and Customer Relationship Management applications helped gain the company a total annual revenue boost of $85 million from these three factors alone. 
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Active Data Warehousing: Straight Shot to Success for PING
This case study describes how Teradata helped PING to create an Active Data Warehouse system central to their day-to-day operations. 
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Active Data Warehousing: Straight Shot to Success for PING

This case study describes how Teradata helped PING to create an Active Data Warehouse system central to their day-to-day operations.

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ARC: Financial Performance Soars on Dual Active Wings

This customer success story discusses real business impact and ROI achieved through the use of Teradata solutions, and in particular, the dual active platform.

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Balancing Act
Mixed workloads scheduling management enables The Travelers Companies, Inc. to meet service level agreements.  
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Banco Patagonia, Reducing the time to market

Within 6 months, Banco Patagonia increased marketing campaigns by more than 20% with Teradata Relationship Manager.

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Banco Patagonia, Reducing the time to market (Executive Summary)

BANCO PATAGONIA Were Reducing the Time to Market. BUSINESS WHITE PAPER EXECUTIVE SUMMARY /FINANCIAL SERVICES Banco Patagonia believes that he who knows the most about their customer and can take relevant action in the quickest time frame will likely be the winner in the financial services marketplace. A strong commitme

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Bank Zachodni WBK - Next Generation Anatomy

Poland's Bank Zachodni WBK (BZ-WBK) chose Teradata to upgrade and manage its complete enterprise data warehouse (EDW) infrastructure.

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Bank Zachodni WBK - Next-Generation Anatomy - Executive Summary

Poland's Bank Zachodni WBK (BZ-WBK) chose Teradata to upgrade and manage its complete enterprise data warehouse (EDW) infrastructure.

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BAWAG PSK, CRM helps them drive revenue, retention and efficiency

Learn how BAWAG PASK increased their campaign success rates six-fold with Teradata Relationship Manager.

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BAWAG PSK, CRM helps them drive revenue, retention and efficiency (Executive Summary)

Learn how BAWAG PASK increased their campaign success rates six-fold with Teradata Relationship Manager.

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BI at RetailStore.com

The case study of a fictitious online retailer, "RetailStore.com," that uses the enterprise data warehouse and BI to become a "business intelligence company."

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BKK: Insuring Growth through Analytics
 Active enterprise intelligence drives cost reductions and membership growthfor Germany’s statutory health insurance providers.  
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Bouygues Telecom: The Intelligent Telecommunications Company

Learn how Bouygues Telecom is using Teradata to bring innovative and valuable competitive analytics to ensure the maintenance of its customer base.

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Burlington Northern Santa Fe

Learn why BNSF chose Teradata Database as the foundation of their enterprise-wide data warehouse.

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Case Study ROI for a Customer Relationship Management Initiative at GST

Professor Robert J. Sweeney of Wright State University prepared this case study in collaboration with Teradata Corporation and Professor Mark Jeffery from Northwestern University's Kellogg School of Management and as the basis for class discussion rather than to illustrate effectiveness of management. Some facts within the case have been altered for reasons of confidentiality.

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China Courier Service Corporation: Speedy Delivery
The first and largest provider of express service in China gets a boost with active data warehousing.  
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Coca Cola: Continuous Refreshment
Read how The Coca-Cola Company is using advanced enterprise data warehousing technology and analytics to streamline complex and high-volume data.
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Comcast: Leaping Forward in Time with the Teradata Communications Logical Data Model (CLDM)

ComcastTim ColbertData Warehouse ArchitectBill TurnerSr Manager of Data ModelingComcast is one of the world’s leading media, entertainment and communications companies, headquartered in Philadelphia, PA. It serves 24 million cable subscribers, runs 300 TV channels including 150 HD and provides 150,000 online entertainm

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Continental Airlines
Discover how an Enterprise Data Warehouse from Teradata helps Continental Airlines track real-time data on 27 million customers. 
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Continental Airlines Case Study

Continental's comeback from "Worst to First" is an airline industry legend.  Now the company is engaged in a new initiative to move from "First to Favorite."  To support this ambitious initiative, Continental tapped into its Enterprise Data Warehouse and expanded it to enable a real-time business intelligence capability.

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CRM at Chinatrust Commercial Bank: Winning, One Customer at a Time

This Financial Insights report discusses how Taiwan's Chinatrust Commercial Bank (CTCB) has strengthened its CRM capabilities by rolling out best-practice marketing and campaign management, allowing the bank to truly understand individual customer behavior and propensities.

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Decoding the Path to Purchase: Revealing Profits with Multi-Channel Data
This case study written by Jeff Tanner on Decoding the Path to Purchase shows how Cabela's began applying dynamic strategy thinking to their multi-channel data.
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DEG Home Entertainment Supply Chain Study

This study by Teradata and Capgemini uncovered exciting new opportunities in Data Synchronization and Retail Execution to optimize the DVD supply chain and enhance the consumer buying experience.

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Driving Insights and Decisions: Data Warehousing at Hudson’s Bay Company

Written by Wayne Eckerson with TDWI, this case study discusses the history behind Hudson Bay Corporation's (HBC) evolution to an EDW with Teradata. Growing from a single data mart with about 250 GB in the 1990s to nearly 6 TB of data today, Wayne explores how HBC's management team has embraced many new technology options in support of its strategy to become Canada's preeminent retailer.

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Egypt's Census Bureau Goes Digital

This case study describes how a government agency used business intelligence to support its mission and objectives.

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Enterprise Data Warehouse Delivers Healthy Returns to BKK Insurance Companies
BKK's enterprise data system provides business insights and helps increase customer membership, decrease costs and enhance customer service.  
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Example of a Customer Profitability Olympian: RBC

In order to translate theory into reality, Celent spotlighted Royal Bank of Canada, as a customer profitability Olympian, which earns a gold medal overall.

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Hallmark
Teradata helps Hallmark balance the goals of owners with the goals of corporate marketing.
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Highmark Inc.

Highmark is moving to an EDW through consolidation of data warehouses and a phased approach, thereby making strides toward their ultimate vision.

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Highmark, Inc.
Highmark is moving to an EDW through consolidation of data warehouses and a phased approach, thereby making strides toward their ultimate vision. 
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Integrating and leveraging global spend data at Intel Corporation

How Intel used EDW and analytics to aggregate spend data by product and supplier across its multiple ERP instances.

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Iowa Department of Revenue Enterprise Case Study

Iowa Department of Revenue (IDR) uses an enterprise data warehouse to gain a more complete view of the taxpayer and to become more efficient at managing, tracking and working compliance cases.  Not only is the IDR meeting its mission "to collect all taxes due, but no more," it has also achieved greater compliance and increased revenue collections amounting to millions of dollars each year.

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Isle of Capri Casinos, Meeting Customers Where They Live

Learn how Isle of Capri Casinos is using Teradata Relationship Manager and an EDW from Teradata to learn more about their customers.

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Isle of Capri Casinos, Meeting Customers Where They Live (Executive Summary)

Learn how Isle of Capri Casinos is using Teradata Relationship Manager and an EDW from Teradata to learn more about their customers.

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Karneval Media

Czech Republic cable and internet provider Karneval Media has paved the way for further expansion by implementing a Teradata® Warehouse.

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Leveraging enterprise data and advanced analytics in core operational processes: Demand forecasting at Cisco use case

How Cisco uses advanced analytics based on customer order data to generate SKU-level demand forecasts for over 18,000 product IDs.

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Maybank, We’re Banking on Customer Engagement

Learn how Maybank increased marketing campaign success rates tenfold with Teradata Relationship Manager.

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Maybank, We’re Banking on Customer Engagement (Executive Summary)

Learn how Maybank increased marketing campaign success rates tenfold with Teradata Relationship Manager.

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Mobilink - The Innovative Pursuit of Clearer, Broader, Deeper Business Insights
Mobilink’s clever use of its data – its willingness to explore possibilities to stay competitive  demonstrates clearly the value of not just having data, but knowing what to do with it by using their Teradata Active Enterprise Data Warehouse.
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Mobilink - The Innovative Pursuit of Clearer, Broader, Deeper Business Insights - Executive Summary
Mobilink’s clever use of its data – its willingness to explore possibilities to stay competitive  demonstrates clearly the value of not just having data, but knowing what to do with it by using their Teradata Active Enterprise Data Warehouse.
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National Australia Bank: Customer Insight - Sees The Light Of Day

Learn how NAB uses Teradata Relationship Manager for increased personalization, optimized channels and more real-time response.

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Nationwide Insurance: On Your Side - Nationwide's Automobile Policy Rate Management System - GSRM

Teradata helped provide Nationwide a single view of data for auto policy data and reduced processing times from months to seconds.

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Nationwide® Mutual Insurance Company: Delivering an On Your Side® Experience

With an EDW from Teradata, Nationwide supports a number of business intelligence and reporting applications, Nationwide can view its customers, its agents and its financial performance from every angle while ensuring that the underlying data is consistent, connected and controlled.

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NCR Corporation
NCR chose Teradata's Enterprise Data Warehouse to globalize, centralize, and integrate its vast store of information resources. 
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NCR Executives Gain Critical Insights with Dashboard Solution Built in Four Months
Better decisions from consistent data,30 times faster performance than Cognos-based tool,Faster time-to-market.
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Norfolk Southern: On the Right Track
Read how the benefits Norfolk Southern has experienced from the Teradata solutions are significant. Quantifiable savings – measured in the millions of dollars annually.
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Performance & Workload Management Services Case Study
This is a case study in how Teradata Professional Services assisted Hallmark in uniting their existing Teradata environments, quickly, effectively and confidently.
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Picturing Success: Nationwide's Data Warehouse

Jamie Bisker, Insurance Industry Analyst at TowerGroup has published a case study featuring Teradata's customer Nationwide.

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Sabre Airline Solutions: The Power of Active Enterprise Intelligence

Learn how the Sabre® Executive Dashboard, a real-time, automated, hosted solution aggregates critical airline performance metrics through AEI technology. 

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Sabre Airline Solutions:The Power of Active Enterprise Intelligence (Executive Summary)

Learn how the Sabre® Executive Dashboard, a real-time, automated, hosted solution aggregates critical airline performance metrics through AEI technology.

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Sabre Holdings
Teradata helps Sabre retain and grow its customer base and improve the services offered to customers. 
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Smart Recommendations for Small Businesses at Network Solutions®

Learn how a data warehouse from Teradata was the central element in helping Network Solutions store and managed it’s diverse data set.

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St.George Bank
Find out how St.George Bank keeps pace with phenomenal growth with a Teradata Warehouse. 
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St.George Bank

Since 2002, St.George Bank's management team has pursued a strategy to grow shareholder value through providing excellent customer service, by engaging staff and expanding organically through product innovation and entry into neighboring markets. Key to the execution of this customer-focused strategy is the Bank's Group Data Warehouse (GDW), a state-of-the-art tool that provides the data that employees need for faster, more effective decisions and continued customer service excellence.

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Station Casinos, No Limits: Station Casinos Breaks the Mold on Customer Relationships

Learn how the Teradata system and Aprimo Relationship Manager gives Station Casinos the opportunity to achieve true, relationship-based marketing.

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Station Casinos, No Limits: Station Casinos Breaks the Mold on Customer Relationships – Executive Summary

Learn how the Teradata system and Aprimo Relationship Manager gives Station Casinos the opportunity to achieve true, relationship-based marketing.

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Success with an Enterprise Data Warehouse - Pannon GSM

This article highlights how Pannon GSM and Allied Irish Bank are using enterprise data warehouses to get a single view of their business.

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Sunrise Case Study: Accelerating the Marketing Process

When Sunrise TDC Switzerland AG determined it needed a new CRM approach to improve its customer-facing activities, it selected Teradata CRM as its analytics solution.  Sunrise's implementation and success is documented in this case study produced by IDC.

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Telefónica Leveraging Teradata to Improve the New Customer On-boarding Process (Executive Summary)

Learn how Teradata helped Telefónica bring together 6 different operating systems together to trace and connect specific processes.

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Telefónica-Leveraging Teradata to Improve the New Customer On-boarding Process

Learn how Teradata helped Telefónica bring together 6 different operating systems together to trace and connect specific processes.

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Teradata Data Mart Consolidation Return on Investment at GST

Professor Robert J. Sweeney of Wright State University and Robert J. Davis of Teradata prepared this case study in collaboration with Professor Mark Jeffery from Northwestern University’s Kellogg School of Management as the basis for class discussion rather than to illustrate effectiveness of management. Some facts within the case have been altered for reasons of confidentiality.

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Teradata Reborn

Teradata’s ongoing market leadership is the success of its innovation strategy that has balanced product and service research and development priorities.

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The Financial Impact of Business Analytics Highmark Case Study

This is a case study on a Teradata customer -- Highmark Inc. -- that was interviewed and profiled for a 2002 in-depth IDC research study on the financial impact (i.e., ROI and payback period) of analytic applications on the core business processes that contribute to an organization's success. The overall conclusion of the study is that while business analytics implementations can require a substantial investment, they deliver significant quantitative and qualitative benefits that range from increased business performance to reduced operations costs and improved customer relations.

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The Komercni Bank Profits From Investments in Information - Gartner
This research describes how Komercni banka (KB) has been operating an enterprisewide business intelligence (BI), analytics and performance management (PM) portfolio since 2000, providing a broad range of solutions and supporting numerous processes vital for the bank. This analysis will be useful to all BI leaders, especially in financial services, to understand that BI is, above all, a program and not a project.
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U.S. Defense Commissary Agency Rapidly Adapts to New XML Data Sources from Point-of-Sale Systems with Informatica PowerCenter Data Integration Platform

With the Informatica PowerCenter platform and a Teradata-based enterprise data warehouse, DeCA's strategic objectives are now realized.

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Ukrop’s Super Markets
This family-owned business implemented an Enterprise Data Warehouse to help them improve data accuracy, gain faster access to information and reduce system administration expense. 
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United States Air Force

The U.S. Air Force uses its Teradata Warehouse to track millions of aircraft parts at 82 major bases around the world.

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Unum Group: Enhancing Service to Customers at Unum Group

This case study by Dr. Hackathorn, shows UNUM’s real time data warehouse using web services providing consumer self-service to improve payments and customer satisfaction.

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Volvo - A Car Company Powered by Data

Learn how Volvo Car Company was able to obtain return on initial project costs of more than 135 percent with a Teradata system.

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Volvo - A Car Company Powered by Data - Executive Summary

Learn how Volvo Car Company was able to obtain return on initial project costs of more than 135 percent with a Teradata system.

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WESCO International
Discover how WESCO charged up their system with Teradata technology. 
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Western Digital: Obsession with Quality at Western Digital Corporation

Learn how Western Digital is using Teradata to understand their data and improve their business.

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