Teradata offers the following methods to interact with our payables organization:
- Frequently Asked Questions - Use it to quickly find answers to some of your common questions, please refer to our Frequently Asked Questions (FAQs). It includes information on invoice holds, EFT and payment terms.
- iSupplier Portal - Use it to view invoice and payment status and to send invoices electronically into our Accounts Payable system, please use iSupplier Portal.
- Online Query* - Use it to contact Accounts Payable regarding change of address, change of company name or queries that cannot be answered via the FAQs or iSupplier Portal, please submit an online query.
- Accounts Payable Help Desk* - For overdue invoice questions or issues, please click the corresponding region of the Teradata organization that you've provided goods or services to. Then find the appropriate contact information for the corresponding country.
*Teradata has a 48-hour response time for all online queries, e-mails and voicemails.