The Four Essential Truths of Real-Time Engagement: Nurturing Relevant Customer Interactions

Time: 0:52:15

“Inbound,” “omnichannel,” “interactive…” No matter what you call real-time customer engagement, the interaction remains the same: your customer has chosen to engage with you via a real-time channel, and you have the opportunity to affect the outcome. Find out how in this webinar.

Presenters:
Robert McClarin
Loyalty CRM Marketing Technologist, 7-Eleven

John Timmerman
Global Industry Evangelist, Teradata Marketing Applications

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