Navigate Your Customer’s Journey with Connected Interactions: Telecommunications

Time: 0:2:59

In the last of a three-part video series, follow Mike as he considers changing his wireless carrier due to dropped calls and network issues. By leveraging the Connected Interactions capabilities of Teradata’s Customer Journey solution, watch how the carrier is able to intervene with right messages and offers at the right time through right channels and convert an at-risk customer in to a happy customer.

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