News Release

Blue Cross Blue Shield of North Carolina Expands Teradata-Driven Enterprise Intelligence Infrastructure for More Analytical Power - 12/13/2007

Growing data warehouse insights help drive transformation across the business

Contact: Mike O’Sullivan
Telephone: (937) 445-7152
E-mail: mike.osullivan@teradata.com

DAYTON, Ohio — Blue Cross and Blue Shield of North Carolina (BCBSNC), a leader in delivering innovative health care products, services and information to more than 3.5 million members, is expanding its Enterprise Data Warehouse (EDW), Teradata Corporation (NYSE: TDC) announced today. The additional analytical power will accommodate the organization's growing information requirements across new subject areas, additional analysts and users. 

The BCBSNC data warehouse from Teradata, now in its fifth year, serves as an increasingly centralized enterprise database used for a wide variety of business processes. The database provides detailed analytical intelligence on a large scale to improve the quality and cost of health care for millions. The Teradata system is an enabler of business transformation — moving the business beyond claims processing to becoming a trusted advisor in healthcare intelligence and planning, wellness management and patient counseling services.
 

"The Teradata upgrade will significantly improve our capability to handle vastly expanding data volumes, heavier decision-support demands and complex mixed workloads," said Jo Abernathy, vice president of decision support for BCBSNC. "Our use of the data warehouse involves deep analysis for strategic intelligence as well as for insights into the quality and costs of medical care, and requires real-time data load, with immediate information access to support the needs of a growing community of business users."
 

The secure and protected Teradata data warehouse helps BCBSNC analyze multiple terabytes of detailed data linked to millions of health insurance claims, patient experiences, doctors, hospitals, treatments, procedures and enrollment groups to answer complex questions and gain valuable insight into trends, costs and quality of care.
 

"BCBSNC has a dynamic and growing analytics network and we are proud to be providing the intelligence platform for their ongoing business transformation," said Mo Struder, regional director for Teradata finance, insurance and health care solutions. "As the health care industry moves from a process-transaction focus to a patient-relationship focus, health care organizations like BCBSNC are evolving to the more elevated role of trusted advisor across a wide range of constituents. Having rich, detailed enterprise intelligence is key in this shift."
 

Teradata's market momentum in the health care and pharmaceutical industries continues as companies modernize and integrate critical information by replacing limited-use data appliances and data marts as well as slow, aging legacy data systems. Teradata's presence in the health care business includes many leading health care organizations: the Centers for Medicare and Medicaid, WellPoint, Highmark, Medco, Harvard Pilgrim Health Care and Kaiser Permanente. In addition, a recent Teradata case study on insurance leader Unum Corporation is available at www.teradata.com/customers/insurance-Unum.
 

A new report profiling the use of data warehousing in the health care business has been released by Winter Corporation, and it cites dramatic results and case studies from a number of high-profile health care organizations, including two large government agencies at the federal and state levels. This report can be accessed at: www.teradata.com/industry-expertise/government.
 

About Blue Cross and Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to more than 3.5 million members, including approximately 820,000 served on behalf of other Blue Plans. For 74 years, the company has served its customers by offering health insurance at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Access BCBSNC online at www.bcbsnc.com.
 

About Teradata

Teradata Corporation (NYSE: TDC) is the world's largest company solely focused on raising intelligence through data warehousing and enterprise analytics. Teradata is in more than 60 countries and on the web at www.teradata.com 

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