Teradata CSP Next-Generation Analytics Framework

KNOW MORE by harnessing next-generation analytics and to DO MORE by improving the customer experience, delivering new products and services, and monetizing their data and infrastructure.

Competition for wallet share is fierce. To get a competitive advantage, you need to KNOW MORE about your subscribers in order to DO MORE!

Teradata’s next-generation CSP analytics is the first integrated solution to provide a 360-degree view of a subscriber leveraging both transactional data and interaction data. With Teradata’s best-in-class analytics platform, CSPs can enable analytic innovation like never before. Put your data to work for you by managing digital services churn and creating new business value, and offer a superior next-generation customer experience by delivering new products/services and monetizing data.

Learn more about Teradata’s next-generation capabilities in the framework below.
 

	Insight Advantage Integration New Products and Services Create new services and products via insight into product preference and usage patterns   Next-Gen Services and Products Customer Experience Gain new insights into customer behavior and their interaction with your services and networks   Next-Gen Customer Experience Management Monetize Leverage your existing infrastructure and data to create new services   Monetize Infrastructure and Data Operational Performance Optimize spend and investments without sacrificing functionality   Improve OPEX & CAPEX Performance Leverage Next-Gen capabilities and your existing content, media, and services to learn how they are used and consumed to create new business value.   Content and Media From cell towers to set-top-boxes and data from your systems - all provide incredible insight into your subscribers. Capitalize on this data with Next-Generation analytics.   Infrastructure and Data Create new value and knowledge by improving access to information.   People and Processes Leverage social variables to understand social network value, breadth, influence, sentiment and behavior to gain a better view into your subscribers. Learn more >     Social Network and Media Analytics Location, location, location - But it’s more than just location. Now there are movement and trends in near real-time for customer experience management, location based targeting, and new services. Learn more >     Location Analytics Someone is monetizing subscriber data, is it you? Get visibility into how data services are used and consumed. Gain a competitive advantage! Learn more >     Subscriber Behavior and Usage Patterns Smartphones, tablets, set-top boxes, in home monitoring, smart devices - these intelligent devices are performing market research for you. Are you listening? Learn more >     Device Analytics The network is the business. Yet, many CSPs are not fully leveraging their network data to improve the customer experience, enhance network decisions and reduce OPEX. Learn more >     Network and Service Quality Analytics Today’s consumer has near-perfect economic information. Do you? Learn more >     eCommerce and Channel Analytics
Delivered Value
Teradata Analytic Capabilities
CSP Ecosystem

         

Why Teradata?
Gaining a 360° of your subscribers requires not only dealing with massive data sets but also the requirement to quickly process and analyze this data. It also requires deep Telco industry knowledge and data analytics experience.

Teradata’s next-generation capabilities are built upon the industry’s most scalable analytics platform and leverages Teradata’s Unified Data Architecture™, integrating both transactional data and interaction data and used by over 100 CSPs worldwide, including the world’s leading CSPs.

Customer quote
"Cashing in on Proactive intelligence and predictive analysis is what will separate successful Telcos from the 'also ran's.' All decent companies have access to data; converting it into actionable information is the key to success." Aamir Ibrahim, CMO, Telenor Pakistan